Front Desk Customer Service & Graphic Design Specialist – Printing & Signs
# Front Desk Customer Service & Graphic Design Specialist – Printing & Signs **A K PRINTING** · Puyallup, WA 98373 · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role A-K Printing is hiring! We are a fast-paced, full-service printing and sign company looking for an experienced, dependable, and motivated individual to join our team. We are seeking someone who can confidently manage front desk operations, communicate professionally with customers, coordinate print jobs, and perform graphic design and prepress setup. This is NOT just a receptionist position. The ideal candidate must have previous experience in the printing and sign industry, strong customer service skills, and intermediate proficiency in Adobe Illustrator and Adobe Photoshop. You must be comfortable working independently, handling multiple projects simultaneously, and meeting tight deadlines in a busy print shop environment. Key Responsibilities Customer Service & Front Desk - Greet walk-in customers and provide professional, friendly service. - Answer incoming phone calls, emails, and customer inquiries. - Assist customers with printing and signage options, materials, pricing, and turnaround times. - Prepare estimates, take orders, and follow up with customers. - Maintain excellent customer communication throughout the ordering process. - Resolve customer questions and concerns professionally. Print Job Scheduling & Coordination - Enter, organize, and schedule incoming print and sign orders. - Prioritize jobs based on deadlines and production requirements. - Coordinate with production staff to ensure orders are completed accurately and on time. - Monitor job progress and communicate updates to customers. - Maintain accurate job details, specifications, and customer records. - Manage multiple orders while keeping the workflow organized. Graphic Design & Prepress - Create, edit, and prepare customer artwork using Adobe Illustrator and Photoshop. - Set up print-ready files for digital printing, large-format printing, and signage. - Check artwork for proper sizing, resolution, bleeds, margins, and color settings. - Resize, modify, and adjust customer-provided designs. - Prepare files for products such as business cards, flyers, brochures, postcards, banners, yard signs, stickers, and other printed materials. - Identify and correct common artwork issues before production. - Communicate with customers regarding artwork requirements and necessary corrections. Required Qualifications - Previous experience in the commercial printing and/or sign industry is REQUIRED. - Intermediate Adobe Illustrator skills are REQUIRED. - Intermediate Adobe Photoshop skills are REQUIRED. - Experience preparing print-ready artwork and production files. - Knowledge of printing processes, paper stocks, signage materials, and finishing options. - Strong customer service and communication skills. - Ability to answer phones, assist walk-in customers, and manage job scheduling simultaneously. - Excellent organizational skills and attention to detail. - Ability to work independently with minimal supervision. - Ability to multitask and remain productive under pressure. - Strong problem-solving skills and a positive, professional attitude. - Dependable, punctual, and committed to meeting deadlines. Preferred Qualifications - Experience working in a commercial print shop or sign production business. - Familiarity with digital printing, large-format printing, vinyl graphics, and signage. - Experience estimating printing and sign jobs. - Knowledge of PDF preflight, CMYK color, bleeds, and print production requirements. - Experience with print shop order management or scheduling software. What We're Looking For We need someone who takes initiative and can keep things moving without constant supervision. The ideal candidate: - Can confidently handle the front desk alone when needed. - Is comfortable switching between customer service, design work, and job scheduling. - Understands the urgency of same-day and next-day printing. - Works efficiently without sacrificing quality or accuracy. - Is organized, reliable, and takes ownership of their responsibilities. - Has actual printing and sign shop experience and understands how production works. Work Schedule Monday – Friday | 9:00 AM – 5:00 PM (Hours flexibility between 8am - 6pm Pay: $23.21 - $28.57 per hour Expected hours: 40.0 per week Benefits: - Flexible schedule Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-13, источник — Indeed.