Front Desk- Concierge

Overview

Join the team at Lorien Harmony Hall hiring a Front Desk Concierge! We're looking for someone who brings warmth, professionalism, and a customer-service mindset to every interaction. In this role, you'll help create a welcoming experience for residents, families, guests, and team members while serving as the heart of our community's front desk. Apply today!

Pay Rate

$17.00 – $19.00 per hour

Full-Time Benefits Package

-

PTO: 80 hours vacation + 40 hours sick time (rollover available)

-

Personal Days

-

7 Paid Major Holidays (Double time when worked)

-

CareFirst Medical Insurance

-

Tuition Assistance

-

HRA Fund

-

Employee Assistance Program (EAP)

-

Flexible Spending Account (FSA)

Employee Perks & Rewards

-

Employee discounts

-

Earn points, earn rewards program

-

Attendance incentives

-

Referral bonus program

-

Professional development and career advancement opportunities

Responsibilities

What You’ll Do:

Our Concierge Team is the first point of contact for our community. Your role ensures that residents, guests, and staff feel welcomed, supported, and safe. Key responsibilities include:

-

Greet and welcome guests, residents, and vendors with a warm and friendly attitude

• Monitor the "comings" and "goings" to ensure safety within the community

-

Remain calm and composed while handling emergencies efficiently and effectively

-

Perform administrative tasks as assigned, including answering phones, managing schedules, and maintaining records

-

Ensure proper adherence to COVID protocols and safety guidelines for all guests and employees

-

Assist staff and management with day-to-day front desk operations as needed

Qualifications

• Part-Time, PRN Hours Available
• Schedule: Days, Evenings
• Every Other Weekend Rotation required
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.

Located in the heart of Columbia, Maryland , Lorien Harmony Hall is a family-owned assisted living community with a long-standing tradition of compassionate care. As one of the first all-assisted living facilities in Maryland , we've spent decades helping seniors live with dignity, purpose, and comfort.

Lorien Harmony Hall shares its campus with our sister facility, Lorien Columbia Nursing Home , and is proud to announce our newest addition: Harmony Park , a dedicated Memory Care unit designed to meet the unique needs of residents living with dementia and Alzheimer’s.

While our roots are strong, our approach is modern — we continuously embrace advancements in medicine and technology to enhance both care and quality of life for our residents.

Award-Winning Care: Proudly recognized as “Best Assisted Living” and “Best Retirement Community” by The Daily Record's Reader Rankings.

Join a team where tradition meets innovation — and where every day, you have the opportunity to make a meaningful impact.