French Customer Service Advisor WFH - Portugal
# French Customer Service Advisor WFH - Portugal **Workster Jobs** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service-Advisor]` `[French-Customer-Service]` `[Customer-Support-Representative]` `[French-Customer-Support]` `[Customer-Service]` `[Remote-French-Customer-Support]` `[French-Speaking-Customer-Support-Representative]` `[Bilingual-Customer-Service-(EN-FR)]` --- ### About the Role Join our dynamic team as a French Customer Service Advisor, working remotely from the comfort of your home in Portugal. We are seeking a dedicated professional with a passion for customer care and the ability to deliver exceptional service to our French-speaking clientele. As part of our innovative company, your role will be crucial in ensuring customer satisfaction and fostering loyalty through effective communication and problem-solving. Key Responsibilities for French Customer Support - Provide outstanding customer service through various channels including phone, email, and chat, ensuring all customer inquiries are addressed promptly and effectively. - Maintain comprehensive and up-to-date knowledge of our products and services to assist customers accurately. - Identify customer needs and offer appropriate solutions or alternatives in line with company guidelines. - Handle and resolve customer complaints with professionalism, ensuring high satisfaction levels. - Document and update customer interactions in our CRM system, ensuring precise and comprehensive records. - Collaborate with internal teams to resolve complex issues and follow up on customer requests. - Contribute to customer experience improvements by providing feedback and suggestions based on customer interactions. Required Skills and Qualifications for Customer Service in French - Native or fluent proficiency in French, with excellent verbal and written communication skills. - Good command of the English language, with a minimum B2 level necessary for internal communication. - Previous experience in a customer service or support role is an asset. - Strong problem-solving abilities and a customer-focused approach to dealing with inquiries and issues. - Adequate computer skills and familiarity with CRM systems and communication tools. - Ability to work independently, manage time effectively, and meet deadlines in a remote work environment. - Highly organised, detail-oriented, and capable of multitasking in a dynamic setting. Compensation and Benefits for Customer Advisors in Portugal - Competitive salary with performance-based incentives. - Fully remote work setup, providing flexibility and work-life balance. - Comprehensive training program to ensure a smooth onboarding process. - Access to professional development opportunities and career growth within the company. - Reimbursement for home office equipment and internet connectivity costs. - Health insurance and wellness programs available for all employees. - A collaborative and inclusive company culture that values employee wellbeing and career progression. If you are a proactive and empathetic customer service professional, fluent in French and eager to work in a remote environment, we encourage you to apply. Be a part of our continued success in delivering exceptional service to our valued customers from the comfort of your home in Portugal. Originally posted on Himalayas
- Customer-Service-Advisor
- French-Customer-Service
- Customer-Support-Representative
- French-Customer-Support
- Customer-Service
- Remote-French-Customer-Support
- French-Speaking-Customer-Support-Representative
- Bilingual-Customer-Service-(EN-FR)
Наблюдалась 2026-10-06, впервые 2026-10-06, источник — Himalayas (JSON API).