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Fragrance Associate - Full Time - Pineville

BelkPineville, NC - Carolina Place Belk

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.

What you will do

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Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

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Create memorable store experiences through building genuine team , vendor , customer , and community relationships.

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Build customer loyalty by delivering excellent service , utilizing clienteling tools , and offering tailored product advice and recommendations to meet client needs and preferences.

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Execute successful promotion s, special events , and customer outreach to ma ximize performance and drive sales.

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Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

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Leverage training tools, use resources , and embrace feedback to continuously b uild product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends . E ncourage repeat client interactions as a knowledgeable and trusted resource.

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Merchandise and replenish product s timely . Maintain visual merchandising , signing, and beauty hygiene standards, aligning presentations with vendor and company directives.

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Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

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Demonstrate adaptability and flexibility in respon se to changing circumstances . Support selling and store operations by assisting with other tasks as assigned.

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Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

S kills and Abilities

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Dedication to customer service and a drive to achieve store objectives .

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Skills and experience to perform in the role and a commitment to continuously learn.

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Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

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Self-directed and able to work with minimal supervision in a deadline-driven environment .

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Communicate with excellence.

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Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

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Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

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Must regularly move around all store areas and be accessible to customers .

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Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.

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