Founding Business Lead

ABOUT MANTLE

We’re building an AI agent to help families support their aging parents (origin story here https://www.linkedin.com/feed/update/urn:li:activity:7358605175294496768/).

Over 40M “sandwich generation” Americans currently manage their parent’s affairs. Keeping mom/dad safe and supported is like a second job: it’s time-consuming, stressful and on top of their already busy lives. We believe that managing our parents’ affairs should feel under control, easier and lower stress.

Co-founded by serial entrepreneur partners including Ted Zagat, who sold his previous businesses to Slack (announcement here https://slack.com/blog/news/slack-acquisition-connecting-employees) and Google (Zagat restaurant guides).

THE ROLE

We’re looking for a Business Lead to creatively solve problems and get things done at Mantle. This is a foundational role for a high-output generalist who wants to build a company from the ground up.

You will work side-by-side with the founders to turn an ambitious vision into reality. This role is for a builder and an executor. On any given day, you might set up an early marketing campaign or leverage AI to automate a manual workflow that’s slowing us down. You’ll have exposure to every facet of our business, from AI agent technology to marketing to product development and everything else. You’ll build the foundation of entire functions, such as customer support.

To be clear: this role is not always sexy. It requires someone willing to handle the unglamorous work and then creatively automate and scale it. You are the person who fills the gaps, solves the "problem of the week," and ensures the team delivers.

WHAT YOU'LL BUILD

• Go-to-Market foundations: Execute our initial marketing motions and customer acquisition experiments in coordination with our Head of Marketing.
• Operational infrastructure: Design the systems and standards that allow a fast-moving startup to scale without breaking.
• Recruiting engine: Build and run the process that helps us attract and close exceptional talent.
• Operating cadence: Establish how the company plans, prioritizes, communicates, and delivers on non-technical goals.
• Special projects: Lead high-priority initiatives across legal, finance, and workplace operations that don't yet have a dedicated owner.

WHAT WE'RE LOOKING FOR

REQUIRED EXPERIENCE

• Fast-growing venture funded startup experience.
• 3-7 years of high-performance background in marketing, operations, and/or consulting.
• Proven "Swiss Army Knife": Track record of jumping into unfamiliar areas and delivering results quickly.
• Extreme ownership: History of taking projects from 0 to 1 with minimal supervision.
• Strategic & pragmatic: Ability to see the big picture with the willingness to do the manual work required to get there.

IDEAL BACKGROUND

• Early-stage startup experience where you wore many hats.
• Experience building functions from scratch (e.g. being the first Marketing or Ops hire).
• Strong product sense and a clear instinct for what matters to users.
• Elite academic profile.

WHO THRIVES HERE

• Builders: You love creating things from scratch and taking full ownership.
• Scrappy: You operate well without a lot of structure or resources and find ways to "get it done."
• Great collaborator: You foster great working relationships.
• Founder-minded: You think like an owner and care deeply about company outcomes.
• AI native: You embrace modern AI to increase leverage for you and your colleagues.
• Strategic and pragmatic: You set direction and make practical decisions quickly.
• Autonomous: You thrive with minimal direction.
• Mission-driven: You care about helping families navigate the complexities of aging.

WHAT YOU'LL GET

• Meaningful work: Build a consumer product that will make a real difference in the lives of millions of families, with real ownership, fast pace, and huge financial potential.
• Founding scope: Shape our business strategy and culture from the very beginning.
• Partnership with founders: Work closely with Mantle’s co-founders, including involvement in the biggest decisions.
• Learning & growth: Opportunity to build a category-defining company from the ground up.
• Real ownership: Your decisions will shape our product, business and culture.
• Remote Fridays: Work from home every Friday. Monday through Thursday, we build together in person in San Francisco