Fitness Supervisor
Overview: About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com Job Description: Operations & Standards Supervise daily operations of the Gym and fitness facilities, ensuring all areas are clean, safe, and fully operational. Monitor the condition of gym equipment, coordinating with Engineering for preventive maintenance and repairs. Ensure health, safety, and hygiene standards are consistently upheld. Oversee scheduling of group classes, personal training, and guest sessions. Support the Wellness Manager with operational reporting and audits. Guest Experience Welcome and engage with guests, providing professional advice and support on fitness programs. Assist guests with safe use of equipment and develop personalized training sessions when required. Manage guest feedback and ensure effective service recovery. Promote membership packages, wellness programs, and fitness services. Team Supervision Supervise Fitness Instructors, Receptionists, and Attendants during shifts. Ensure staff follow SOPs, grooming standards, and service protocols. Conduct on-the-job training and coaching to improve guest engagement and technical delivery. Assist with roster planning to ensure coverage during peak hours. Business & Sales Support Drive sales of memberships, personal training, and fitness-related packages. Monitor performance of instructors and track daily usage and class participation rates. Support retail opportunities (fitness merchandise, supplements, etc.) were relevant. Assist in executing promotions, seasonal offers, and special events. Desired Skill & Expertise: Qualifications & Skills Minimum 3 years’ experience in a supervisory or senior fitness role in luxury hospitality or wellness clubs. Certified fitness professional (e.g., REPs, ACE, ISSA, or equivalent). Strong knowledge of gym operations, fitness programs, and wellness trends. Excellent communication, coaching, and leadership skills. Ability to manage schedules, equipment, and service delivery in a high-end environment. Basic financial awareness with understanding of membership sales and KPIs. Core Competencies Guest-Centric Service Delivery Leadership and Coaching Skills Operational Efficiency Sales and Membership Growth Professionalism and Safety Orientation
Наблюдалась 2026-09-15, впервые 2026-09-04, источник — Indeed.