Fire Sprinkler Technical Services Specialist
# Fire Sprinkler Technical Services Specialist **Armstrong Priestley** · Leeds LS11 9UL · `On-site` 🕒 **Статус:** *Опубликовано: 13 дней назад* · *Источник: Indeed* --- ### About the Role The opportunity This is a key technical role within Armstrong Priestley's Service Department, ideally suited to an experienced fire sprinkler service engineer who wants to use their field knowledge in a broader support position. You will connect our site engineers, customers, suppliers and internal teams, turning site findings into clear actions, accurate quotations and correctly resourced remedial work. You will have ownership of the journey from engineer report to completed follow-up work. The role combines technical problem-solving, estimating, customer communication and operational coordination, with less routine travel than a field-based position and genuine influence over service quality. What you will do · Review service, inspection, call-out and defect reports for completeness, accuracy and technical clarity. · Interpret site findings, photographs, test results, asset information, drawings and service history to determine the appropriate next steps. · Challenge or clarify reports when information is incomplete, inconsistent or insufficient to create a safe and accurate scope. · Identify defects, non-compliances and risks, escalating complex or safety-critical matters promptly. · Prepare clear, accurate and commercially sound quotations for repairs, replacements, upgrades and remedial works. · Define labour, materials, access requirements, specialist resources, exclusions, lead times and customer responsibilities within each scope. · Select suitable components and obtain supplier pricing, considering compatibility, compliance, availability and whole-life value. · Explain findings, recommendations and technical options to customers in straightforward language. · Support quotation follow-up and handover accepted work with a complete, practical job pack. · Raise and manage material requirements and purchase requests in line with approved quotations and company controls. · Check specifications, quantities, part numbers and system compatibility before materials are ordered. · Monitor orders and lead times and confirm deliveries are complete, correct and undamaged before work is scheduled or materials are issued. · Resolve shortages, substitutions, returns and supplier queries quickly to minimise delays and aborted visits. · Provide practical technical support to engineers before, during and after site visits, including fault-finding and component identification. · Attend site when a complex survey, technical assessment or customer meeting requires your experience. · Work closely with service coordination, projects, design, sales and accounts to keep actions moving and customers informed. · Maintain a clear audit trail from the original engineer finding through quotation, order, completion and close-out. · Share lessons learned, recurring defects and product knowledge to improve report quality, first-time fixes and team capability. Technical standards and quality Ensure recommendations and scopes reflect the standards, rules and guidance applicable to each system, including BS EN 12845, LPC Rules and relevant manufacturer requirements. Support accurate service records, certification, asset information and close-out documentation, and never compromise system integrity, compliance or customer protection for speed or cost. What we are looking for: Essential · Substantial hands-on experience in the fire sprinkler industry, ideally as a sprinkler service, maintenance or commissioning engineer. · Strong practical knowledge of servicing, testing, fault-finding and remedial work on fire sprinkler systems. · Working knowledge of BS EN 12845, LPC Rules and other standards relevant to Armstrong Priestley's service portfolio. · Sound understanding of sprinkler-system configurations and equipment, including pumps, tanks, valves, controls, alarm interfaces, pipework and sprinkler heads. · Ability to interpret engineer reports, drawings, schematics, specifications and technical product information. · Experience converting technical findings into clear scopes of work, labour allowances and material requirements. · Strong written and verbal communication, with the confidence to advise engineers and explain technical matters to customers. · Good commercial judgement, attention to detail and the ability to manage several priorities without losing ownership. · Competence with Microsoft Office and confidence using service-management, quotation and purchasing systems. · A full UK driving licence and willingness to attend occasional site visits. Desirable—not essential · Experience preparing remedial quotations, estimates or small-works proposals. · Knowledge of BS 9251, watermist, dry/wet risers, hydrants or related fixed fire-protection systems. · Recognised sprinkler, LPCB/BASFA, mechanical engineering or building-services training or qualification. · Experience coordinating suppliers, purchasing materials or planning small remedial works. · A valid CSCS card and/or relevant health and safety qualification. The behaviours that matter · Technical credibility — your judgement is grounded in practical site experience and a commitment to doing the right thing. · Thoroughness — you notice missing details, test assumptions and care about specifying the right solution. · Commercial awareness — you understand labour, materials, access and risk, not only the technical fix. · Calm support — you can help an engineer under pressure and give customers confidence without over-promising. · Ownership — you follow actions through, communicate early and close the loop. · Continuous improvement — you look for practical ways to improve reports, processes and service delivery. What success looks like The role will be successful when technical knowledge translates into reliable service outcomes: What success looks like First 3 months Build trusted relationships, understand customers and workflows, and apply a consistent standard to report review. By 6 months Own the report-to-quotation process and produce dependable scopes, costings and material requirements with minimal rework. Ongoing Improve quotation speed, material accuracy, engineer support and customer confidence while protecting compliance and margin. What you can expect from Armstrong Priestley · A respected technical position with real influence over service delivery. · A varied workload combining engineering, commercial and customer-facing responsibilities. · The opportunity to move away from full-time field work while remaining close to the engineering. · Support to maintain and deepen your technical and professional knowledge. · A collaborative team where practical experience and sound judgement are valued. · 25 days' annual leave plus bank holidays and a birthday day, with additional service-related leave in line with company policy. · Workplace pension and access to the wider benefits and wellbeing initiatives available to Armstrong Priestley employees. Safety, competence and role flexibility Technical advice must remain within your competence and authorisation. Any critical safety, quality or system-integrity concern must be escalated immediately, with decisions and supporting information recorded clearly. This description outlines the role's main responsibilities. Duties may reasonably change as customers, systems and business needs develop. Any increased responsibility will be supported by appropriate training and competence assessment. Our commitment Armstrong Priestley is committed to providing an inclusive workplace and considering reasonable adjustments throughout recruitment and employment. We welcome applications from suitably qualified people with different backgrounds who can demonstrate the experience, values and judgement to succeed in the role. Pay: From £35,000.00 per year Benefits: - Canteen - Casual dress - Company car - Company events - Company pension - Free fitness classes - Free parking - Health & wellbeing programme - On-site parking - Work from home Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-21, источник — Indeed.