Fire & Security - Account Manager (Full-Time)

Account Manager – Fire & Security

Location: Office - Yorkshire - Accounts - National Contract: Full-time, permanent

About us

Photuris Ltd is a BAFE & SSAIB accredited fire and security provider, designing, installing and maintaining systems for commercial, public sector and industrial clients across the UK. We’re an Employee Ownership Trust (EOT), which means the business is owned by the people who work here. Every employee shares in our success and has a real stake in our future. We’re growing, and we’re looking for an experienced Account Manager to look after a portfolio of key clients and help us build lasting relationships.

The role

As Account Manager, you’ll be the main point of contact for a portfolio of established customers. Your technical background will let you understand their sites, systems and compliance needs, and your account management experience will help you grow those relationships into long-term partnerships. You’ll work closely with our engineering, projects and service teams to make sure clients get a consistently excellent service.

Key responsibilities

• Manage and develop a portfolio of key accounts, building strong relationships at all levels
• Act as the technical and commercial lead for clients across fire detection, intruder alarms, CCTV and access control
• Identify opportunities for upgrades, new installations and maintenance contracts
• Prepare quotations and proposals, and negotiate contract renewals
• Hold regular account reviews to monitor service performance, compliance and customer satisfaction
• Work with engineering and service teams to resolve issues and deliver on client expectations
• Make sure systems and services meet relevant standards (e.g. BS 5839, BS EN 50131, BS EN 62676)
• Keep CRM records, forecasts and account plans up to date

What we’re looking for

• At least 5 years’ technical experience in the fire and/or security industry
• 2–3 years’ experience in an account management or management role
• Sound knowledge of fire and security systems and relevant British Standards
• Strong commercial awareness and confidence in negotiation
• Excellent communication and relationship-building skills
• Well organised and able to manage multiple accounts and priorities
• Full UK driving licence

What we offer

• Annual Salary negotiable, depending on experience
• Car allowance
• 23 Days with 1 day accrual for each of completed service + Bank Holidays
• Your Birthday off!
• Employee Assistance Programme (EAP) for confidential support and wellbeing
• Employee Discount platform and salary sacrifice schemes
• EOT Bonus scheme (subject to T&Cs)
• The chance to join a growing business where your expertise is valued

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Experience:

• Fire and Security: 3 years (required)

Language:

• English (required)

Licence/Certification:

• UK Drivers License (required)

Work authorisation:

• United Kingdom (required)

Location:

• Dinnington, South Yorkshire (preferred)

Work Location: In person