Finance Operations Associate

About The Chief of Staff Association

The Chief of Staff Association (CSA) is the world's leading professional community for chiefs of staff. We exist to define, elevate, and advance the chief of staff role, equipping our members with the tools, knowledge, connections, and credentials they need to operate at the highest level.

Through our membership programmes, executive education, coaching, and talent services, we serve a global community of chiefs of staff and the organisations that rely on them. Our two core service lines, Membership and Talent, work in close partnership to deliver exceptional value to members, candidates, and client organisations alike.

If you are passionate about the impact a great chief of staff can have, and want to help shape the profession's future, we'd love to meet you.

About the Role

Our finance team supports a growing global business, and this role keeps day-to-day finance operations running smoothly: paying suppliers, billing clients and keeping the month end on schedule.

You will report to the Head of Finance and work closely with the finance team and colleagues across every office, and we are looking for someone who learns quickly and takes ownership.

This will be a full-time role based 5 days/week in our London, UK headquarters. Candidates must have the right to work in the UK; we are unable to offer visa sponsorship for this role.

Responsibilities

Responsibilities may evolve as the function matures but generally align to the following core areas:

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Process supplier invoices and expenses accurately and on time, and keep supplier records up to date.

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Raise client invoices, track payments and follow up on overdue balances.

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Support the financial month end close.

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Keep our day-to-day finance workflows running accurately and up to date.

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Spot where manual tasks could be automated and help put those improvements in place.

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Support ad hoc finance projects as they arise.

You May Be a Fit If

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You have one to three years’ experience in a finance, accounts or operations role.

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You have worked in a small or fast-growing business, where you picked up a broad mix of tasks and are comfortable when priorities change.

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You are organised and accurate, notice when something does not look right and raise it early.

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You are confident with technology, pick up new systems quickly and already use AI tools in your daily work.

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You take ownership of your work from start to finish and ask good questions when something is unclear.

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You communicate clearly and professionally with clients, suppliers and colleagues in different countries.

You May Not Be a Fit If

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You would rather follow established processes than help shape them; our systems and ways of working are still evolving.

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You are not comfortable using AI and automation tools as a regular part of your work.

Compensation & Benefits

Base salary: £35,000-40,000 depending on experience.

You will receive 25 days’ annual leave plus eight bank holidays, 10 days’ paid sick leave, and private medical insurance, fully funded for you, subject to scheme eligibility and rules. You will also join our workplace pension scheme, receive a professional development stipend to support your learning and career development, and have access to CSA training materials along with the opportunity to complete the Chief of Staff Association Certification.

At The Chief of Staff Association, you will work alongside top-notch group of professionals who are passionate about the chief of staff role, who personify the following values:

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We Lead with Authenticity

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We Align for Impact

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We Advance What's Possible

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We Tailor with Expertise

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We Own the Outcome

What to Expect from Our Selection Process:

The selection process is designed to assess the whole candidate and foster a mutual match for you and us. The process includes:

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Take the Predictive Index Behavioral Assessment

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30 minute video screening interview with HR

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30 minute video video interview with hiring manager

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(2) 30 minute video interviews with team members

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Take home assessment & in-person interview with hiring manager

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References & background check

Note: The Chief of Staff Association partners with The Predictive Index to align workstyles with the role. All applicants complete a quick, two-question, five-minute assessment—no right or wrong answers—and receive a profile readout upon completion.

The Chief of Staff Association is committed to creating and maintaining a diverse and inclusive workplace where everyone can thrive and be themselves. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation. If you need any adjustments during the application or interview process, please let us know.