Field Service Manager

Responsibilities

Responsibilities:

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Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.

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Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.

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Participate in the development and execution of annual business plans.

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Lead business development efforts, providing strategic direction and oversight to the sales team.

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Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.

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Promote and enforce company safety policies and ensure participation in new hire and annual safety training.

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Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.

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Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.

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Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.

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Mentor and develop subordinate managers to strengthen leadership and technical capabilities.

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Perform other duties as needed to support organizational success.

Qualifications

Qualifications:

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High school diploma required; Bachelor’s degree in business, engineering, or related field preferred.

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5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).

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Demonstrated ability to mentor, coach, and lead technical teams.

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Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).

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Strong business acumen, including P&L analysis and forecasting.

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Excellent verbal and written communication skills.

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Willingness to travel overnight (up to 25%).

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Must have a valid driver's license with a clean driving record.

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Must pass pre-employment drug screening, background check, and physical examination.

NO AGENCIES PLEASE

Pay Range

USD $156,000.00 - USD $187,200.00 /Yr.