Field Operations Lead
# Field Operations Lead **KTI (Canada)** · Saanich, BC · `On-site` 🕒 **Статус:** *Опубликовано: 16 дней назад* · *Источник: Indeed* --- ### About the Role - Location: District of Saanich, British Columbia | On-Site Field Deployment - Position Type: Fixed-Term Contract to the end of 2028, with potential for extension and career growth pathways - Hours of Work: 40 hours/week - Schedule: Monday to Friday from 8:00 a.m. to 4:30 p.m. - Base Salary & Allowance: $75,000 annual base + $800/month vehicle allowance - Production Incentive: Piece-rate production bonus - Total Target Compensation: $94,000+ per year inclusive of base, vehicle allowance, and production bonuses - Benefits & Perks: Health Benefits & RRSP Match | Gas card provided for work-related travel | Opportunities for advancement within KTI and potential travel to work on projects across Canada - Vacation: 3 weeks - Reports To: Project Manager / Director ABOUT US At KTI Utility Services Inc. (KUS), we foster a culture of excellence, innovation, and safety. As a leading utility service provider committed to delivering exceptional services across Canada, we value our people and provide a supportive, dynamic, and rewarding work environment. Join our growing team and help us drive operational success! POSITION OVERVIEW Under the direction of the Project Manager, the Field Operations Lead will oversee autonomous field execution, direct installations, and support field technicians. Acting as the primary bridge between management and field operations, this role empowers you to lead projects independently, handle complex troubleshooting, and ensure the highest standards of quality assurance and safety compliance. We utilize modern digital workflows and mobile tools to streamline daily execution. KEY RESPONSIBILITIES Field Execution & Support - Install water meters and SmartPoints - Provide technical support and guidance to field installers handling complex plumbing or hard-to-complete installations Team Leadership & Mentorship - Onboard, develop, and lead a team of field installers to complete SmartPoint and water meter deployment - Facilitate hands-on training for meter installers, ensuring operational consistency and safety standards - Foster an empowering, collaborative team culture that encourages autonomous problem-solving Quality Assurance, Digital Workflow & Operations - Administer Field Quality Assurance and oversee warranty resolutions - Investigate and document any leaks or claims, implementing proactive corrective measures around workmanship - Leverage modern handheld devices, digital workflows, and software to capture installation data and track inventory - Provide valuable field input to the Project Manager for updating project plans and schedules Customer Relations & Safety Compliance - Act as a professional point of contact for customer inquiries, resolving service concerns effectively in the field - Strictly follow and champion safety requirements, conducting regular toolbox talks and safety reviews - Execute mandatory monthly, quarterly, and yearly site inspections (storage, fire equipment, drills, etc.) - Perform any other operational duties assigned by management QUALIFICATIONS - High school diploma is required; a technical diploma, trade certification (plumbing, HVAC, electrical), or equivalent combination of education and hands-on field experience - Three years of hands-on installation or technical field experience; Water meter installation experience is preferred, but strong backgrounds in plumbing, HVAC, electrical, or security/alarm trades are welcome (comprehensive, paid training on specialized meter technology is fully provided) - Experience leading, supervising, or managing field installers, service crews, or skilled tradespeople is preferred - Comfortable using mobile handheld devices, digital field workflows, and basic office tools (Word, Outlook) - Strong interpersonal and troubleshooting skills, with the ability to resolve complex technical installation challenges and communicate effectively with clients and management - Ability to manage tight project deadlines, operate autonomously in outdoor field environments, and lead by example while maintaining rigorous safety and quality standards - Valid driver’s license and reliable mode of transportation - Criminal Background Check KTI Utility Services is committed to providing a barrier-free environment for our employees, customers, job applicants, and visitors who enter our premises, contact us, or access our information. KTI Utility Services understands the importance of ensuring the full inclusion of all individuals with disabilities by fostering an accessible and welcoming environment for all. As part of our recruitment process, we employ artificial intelligence to evaluate applicants for this role. All candidates are assessed fairly based on their qualifications and relevant skills. Pay: $75,000.00-$94,000.00 per year Benefits: - Commuter benefits Application question(s): - Do you possess a valid driver’s license, a clean driving record, and access to a reliable personal vehicle suitable for daily field installation work? - Are you comfortable working outdoors in varying weather conditions and meeting a production target pace of 18 completed water meter/radio installations per day? - Do you have direct hands-on experience with water meter installation and deployment? - Do you have experience in a supervisory, leadership, or management role guiding field installers, service crews, or tradespeople? - Are you comfortable utilizing mobile handheld devices, field software, and core office tools (such as Microsoft Word and Outlook)? - Do you have a total of three years of hands-on technical experience in a transferable trade such as plumbing, HVAC, electrical, or security/alarm systems? Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-09-29, источник — Indeed.