Field Operations Assistant Manager
# Field Operations Assistant Manager **Highbridge Concierge Inc.** · Boston, MA 02108 · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Assist with direct operational oversight, support and supervision to all assigned residential properties in a 24/7 environment with the combined goal of delivering exceptional service and promoting a company culture based on kindness, empathy and respect Assist Senior Operations Managers in managing, guiding and directing all assigned Highbridge personnel Positively address and resolve all staff and client issues, document infractions as necessary Ensure proper staffing at all properties and assist with backfilling call offs Assist in developing client relationships and providing/maintaining direct communication Responsible for ensuring all written site-specific operational protocols are updated and accurate Promote company standards, policies, procedures and client guidelines Work to identify areas of process improvement, and corresponding solutions to improve efficiency and consistency Review staff reports for content, completion and consistency Actively participate in recruiting, interviewing and training concierge staff Assist with on-site training and certification requirements, modify and enhance existing material as needed Assist with developing weekly work schedules, focusing on maximizing staff utilization and limiting unbilled overtime Maintain open and timely communication regarding all operations Assist at client locations and conduct field inspections Additional duties as required Join us at Highbridge Concierge Inc. where your enthusiasm for hospitality meets the opportunity to deliver memorable experiences. We value proactive problem-solving, exceptional client communication, and a passion for creating welcoming environments that make every guest feel valued. Pay: $67,000.00 - $75,000.00 per year Benefits: 401(k) 401(k) matching Flexible schedule Health insurance Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-17, источник — Indeed.