Field Marketing Executive
# Field Marketing Executive **Silbells Pvt Ltd (Ornament Creations)** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Key Responsibilities 1. Field Sales & Business Development - Conduct regular field visits to identify and approach prospective dealers, retailers, distributors, institutions, businesses, and other relevant customer segments. - Generate new business leads through direct visits, references, networking, telephone calls, and other approved channels. - Present and promote the company's products, product range, pricing, schemes, and business offerings to prospective customers. - Understand customer requirements and recommend suitable products and commercial offerings. - Develop and maintain long-term business relationships with existing and prospective customers. - Convert enquiries and leads into confirmed orders and work towards achieving assigned sales targets. - Follow up on quotations, pending enquiries, negotiations, and prospective orders until closure. - Identify opportunities for repeat business, cross-selling, and upselling. - Monitor competitor activities, market prices, customer preferences, and emerging business opportunities. 2. Marketing & Promotional Activities - Execute field-level marketing campaigns, promotional activities, product awareness drives, and customer outreach programmes. - Distribute approved marketing materials, catalogues, product information, and promotional communication. - Identify suitable locations, customer clusters, commercial areas, and business networks for targeted marketing activities. - Support the implementation of promotional schemes, offers, exhibitions, trade events, and local marketing initiatives. - Collect market feedback regarding product demand, customer expectations, competitor offerings, and promotional effectiveness. - Coordinate with the Marketing Team at Head Office for campaign execution, branding requirements, and promotional material. - Ensure all marketing communication, offers, and product representations are accurate and approved by the company. 3. Customer Relationship Management - Maintain regular contact with existing customers to understand their requirements and generate repeat orders. - Record customer enquiries, preferences, feedback, complaints, and future business opportunities. - Coordinate with the shop's Sales Manager and relevant teams for product availability, quotations, order confirmation, billing, dispatch, and delivery status. - Provide customers with accurate information regarding products, prices, availability, approved schemes, and order timelines. - Follow up on customer complaints and coordinate with the concerned department for timely resolution. - Maintain professional conduct and ensure a positive customer experience during every interaction. - Do not commit unauthorised discounts, credit facilities, delivery timelines, or other commercial terms. 4. Lead Management & Sales Reporting - Maintain an updated database of prospective customers, existing customers, contacts, and business opportunities. - Record all field visits, meetings, customer interactions, enquiries, quotations, and order conversions in the prescribed CRM, ERP, or reporting format. - Prepare daily field visit reports and submit daily, weekly, and monthly sales performance reports. - Maintain a lead follow-up tracker with next-action dates and current lead status. - Report achieved sales, pending orders, lost opportunities, customer objections, and reasons for non-conversion. - Provide accurate market intelligence and customer feedback to the reporting manager. - Ensure all customer and sales information is recorded accurately and shared only through authorised company channels. 5. Coordination with Shop & Head Office - Coordinate with the shop team for product demonstrations, product information, stock availability, quotations, order processing, and customer commitments. - Communicate customer requirements and special requests to the concerned department for approval and execution. - Follow up on pending orders, dispatches, deliveries, payments, and other customer-related matters as assigned. - Coordinate with Accounts for authorised payment follow-ups and outstanding receivables, wherever applicable. - Inform the reporting manager about customer concerns, market developments, major opportunities, and operational issues. - Ensure that customer commitments are aligned with company policies and actual operational capabilities. 6. Sales Target Achievement & Performance Monitoring - Work towards achieving monthly and quarterly sales targets, lead-generation targets, customer acquisition targets, and field coverage targets. - Plan daily field visits and optimise routes to maximise productive customer interactions. - Analyse conversion ratios, repeat orders, customer acquisition, and sales performance. - Identify underperforming territories or customer segments and suggest corrective measures. - Participate in sales review meetings and implement action plans communicated by the reporting officer. 7. Documentation & Professional Conduct - Maintain proper records of customer meetings, business cards, quotations, order references, and other relevant sales documents. - Follow company policies regarding pricing, discounts, customer data, expenses, reporting, and business conduct. - Submit field visit schedules, tour plans, and expense claims with supporting documents as per company policy. - Use company-provided assets, marketing materials, and communication facilities responsibly. - Maintain punctuality, professional appearance, ethical business practices, and confidentiality of company information. - Perform other sales and marketing responsibilities assigned by the reporting manager in line with business requirements. Required Skills & Competencies - Strong communication, presentation, negotiation, and interpersonal skills. - Ability to generate leads and convert prospects into customers. - Customer relationship management and business development skills. - Confidence in conducting face-to-face meetings and independent field visits. - Good planning, follow-up, reporting, and time-management abilities. - Basic knowledge of MS Excel, email, smartphones, and digital reporting tools. - Familiarity with CRM or ERP systems will be an advantage. - Ability to understand product specifications, pricing, and customer requirements. - Self-motivated, target-oriented, disciplined, and willing to travel extensively within the assigned territory. Pay: ₹10,000.00 - ₹31,000.00 per month Benefits: - Cell phone reimbursement - Commuter assistance Application Question(s): - years of experience in B2B Jewellery Selling - Years of experience in Silver Jewellery Industry Work Location: In person
Наблюдалась 2026-10-20, впервые 2026-10-17, источник — Indeed.