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Female Customer Support Administrator

Astrea Group Trading & Contracting W.L.L.Doha

We are seeking a highly organized and proactive Female Customer Support Administrator to support daily departmental operations, customer communications, and procurement-related activities. The ideal candidate must have an engineering or procurement background , strong administrative capabilities, and the ability to work independently in a fast-paced, multicultural environment.

Key Responsibilities

  • Provide daily administrative and operational support to ensure smooth departmental functioning.
  • Manage and maintain documentation, including requests, purchase orders, invoices, and business correspondence.
  • Handle incoming and outgoing emails and respond promptly and professionally to customer inquiries via phone and email.
  • Assist the Procurement department in preparing proposals, quotations, tender documents, and other business-related documentation.
  • Manage online registrations, vendor databases, and customer records.
  • Coordinate with internal departments and follow up on orders, requests, and pending documentation.
  • Assist the Manager with projects and other operational tasks as required.

Qualifications & Requirements

  • Engineering or Procurement background is required.
  • Relevant administrative, customer support, or procurement-related experience, preferably in a trading, engineering, or contracting company.
  • Excellent written and spoken English communication skills.
  • Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
  • Strong computer skills, attention to detail, and excellent organizational abilities.
  • Proactive, self-motivated, and capable of working independently with minimal supervision.
  • Strong interpersonal skills and the ability to work effectively in a multicultural environment.

Job Types: Full-time, Permanent

Language:

  • English (Required)

License/Certification:

  • Driver's license (Preferred)

Work Location: In person

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