Fares and Ticketing Agent (GDS)
# Fares and Ticketing Agent (GDS) **liveware** · Makati · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines. We’re looking for detail-oriented and motivated Fares and Ticketing Agents (GDS) to work with our growing team in our beautiful office in Makati. Responsibilities: - Issue and reissue tickets efficiently, ensuring completion before airline time limits and striving to exceed personal Key Performance Indicators (KPIs) - Accurately calculate fare quotes and present various options to travel agents - Maintain a focus on delivering excellent customer service in all interactions - Provide accurate and competitive fare quotes and explore suitable options for travel agents - Ensure the correct and timely issuance of all types of airline tickets and Electronic Miscellaneous Documents (EMDs) - Interpret Airline Fare Rules and effectively navigate related ticketing procedures - Answer and manage phone calls and emails from travel agent customers in a professional and timely manner - Liaise with airline representatives and internal account managers to address and resolve fare and ticketing issues collaboratively - Refer complex ticketing inquiries to Senior Fares and Ticketing Consultants, providing necessary details for effective resolution Requirements: - Must be willing to work on site - At least 1-2 years of experience in Airfare Ticketing is essential - Round World Fares' knowledge is desirable - Proven competency in fares and ticketing, with the ability to quickly and accurately decipher fare rules - Intermediary working knowledge of GDS systems, including Travelport, Sabre or Amadeus - Proven ability to work effectively under pressure while maintaining a high level of customer service - Possesses good problem-solving, analytical, and numerical skills - Must ensure work is completed in a timely, accurate, and efficient manner by operational Key Performance Indicators (KPIs) What we offer: - Competitive salary - Career growth opportunities - HMO within the first month - Additional paid vacation leave - Monthly allowance - Excellent professional development - Hands-on support both locally and internationally - Collaborative work environment and great work culture - Be part of a fast-growing company Want to know more about Liveware? Visit our website liveware.co Job Type: Full-time Pay: Php35,000.00 - Php38,000.00 per month Benefits: - Additional leave - Company Christmas gift - Company events - Health insurance - Opportunities for promotion - Paid training - Promotion to permanent employee Application Question(s): - [MANDATORY] Are you okay with working On Site? (Yes/No) - Do you have Sabre GDS experience? (Yes/No) - Do you have Travelport GDS experience? (Yes/No) - Do you have Amadeus GDS experience? (Yes/No) Experience: - Ticketing: 1 year (Required) Work Location: In person
Наблюдалась 2026-09-30, впервые 2026-09-25, источник — Indeed.