Facilities Security Generalist

JOB NUMBER: NCP65015322

GRADE: 14

HIRING RANGE: $34,584 – $41,102

The mission of the North Carolina State Ports Authority is to be the gateway to global markets and to enhance the economy of North Carolina by supporting and improving the state’s logistics network.

Our employees are integral to our mission to help businesses succeed. It takes a team of unified people working together to make our facilities attractive to shippers, carriers and other businesses. Our customer-focused attitude is clearly evident through our people. We invite you to learn more about a career with North Carolina Ports.

SUMMARY OF DUTIES:

The position of Facility Security Generalist provides direct support to the NC Port Police in access control security. Is responsible for a wide variety of physical security functions at NC Ports including assisting with day-to-day screening and processing the facilities access control system, prevention, and asset protection. Serves on cross-functional teams (i.e., Security and Access Control Systems). Directly supervised by the on- duty police Sergeant under the direction of the Chief of Police.

DESCRIPTION OF WORK:

• Answer telephone calls, respond to inquiries, take messages, and/or contact appropriate point of contact
• Perform access control duties by verifying identities and clearance of individuals seeking access; issue and conduct badge checks
• Process request for facility access; process escort applications, issue NC Port identification
• Input information into the Avigilon Access Control Management (ACM) system
• Monitor CCTYV cameras and police radios, intrusion detection, and access control systems Conduct random Anti-Terrorism measures and participate if applicable in Anti- Terrorism/Force Protection exercises, monitor fire/facility alarm systems, dispatch police and other services as necessary
• Report improper or suspicious behavior/activity within the work areas, buildings, courtyards, and parking lots to NC Port Police
• Advise contract security officers on NC Ports safety and security requirements
• Provide security functions on behalf of NC Ports in accordance with Coast Guard approved facility security plan
• Maintain daily logs to record the following: special orders and instructions, significant events and activities, important visits and visitors, customer comments and concerns, security concerns, and other observations pertinent to the management and security of the access control services
• Oversee NC Port citation payments and cashbook. Generate and submit monthly report to finance with monies to be deposited
• Assist supervisors with monthly reporting of department activity totals
• Assist with the timely management of the Police Case File Reports
• Update all electronic reports, including but not limited to: vehicle passes, cash logs, vehicle logs, and burning permits
• Must obtain the ability to utilize the Incident Command System
• Conduct appropriate background checks as necessary
• Provide customer service to internal and external department customers and NC Port users
• Distribute communications as required
• Obtain submitted evidence and appropriately log evidence
• Conduct research of cases to establish dispositions and obtain appropriate destruction orders
• Maintain proper levels of stock regarding office supplies and surplus items as necessary
• Maintain Port contact information for the department
• Attend NC Port specific and other training as required
• All other duties as assigned by management

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Position requires a high school diploma or equivalent, plus two years of administrative experience
• Must be self- sufficient and self- motivated to work effectively without independently without direct supervision
• Must possess excellent organization, administrative, finance, and customer service skills
• Ability to obtain and maintain NC NCIC/DCI operator certification
• The ability to work under pressure and to multitask is required
• Experience in the use of business software, such as: MS Word, Excel and email applications
• Excellent verbal and written communication skills, with the ability to perform business math functions
• Ability to prepare clear, concise, accurate, and detailed reports
• Must work well in a collaborative team environment and maintain exceptional working relationships, with a drive for organizational and personal excellence and success
• Experience in evidence custodial duties and have attended a state mandated evidence control course
• Must have a valid driver’s license and meet TWIC security requirements

WORKING CONDITIONS/PHYSICAL EFFORT:

Operations are conducted 24 hours per day and may require shift work. Moderate physical effort is required for walking and inspecting NC Port facilities, screening, and inspecting vehicles, persons, and their belongings, opening and closing facility gates Must be able to work effectively in a wide range of work environments such as offices, industrial and workshop areas, cargo warehouses, wharves and piers, and open and wooded grounds. Potential exposure to dust, dirt, weather, and seasonal temperature variances. Must be able to wear and use all required personal protective equipment. Must be able to stand for extended periods of time.

HOW TO APPLY :

Please apply by submitting a resume and state application (PD-107) to jobs@ncports.com or via fax to (910) 746-6434. All applications must reference the above job number to be considered for this position.

FINAL DATE TO APPLY: Open until filled