Facilities Executive – Retail FM

We are looking for an experienced Facilities Manager with strong retail and commercial facilities management exposure to oversee end-to-end operations and manage Total Facilities Management (TFM) service providers.

Key Responsibilities

• Oversee daily hard and soft FM operations across retail and commercial properties.
• Manage and monitor TFM service providers and contractual deliverables.
• Ensure SLA/KPI compliance, PPM completion and service quality.
• Supervise MEP, HVAC, cleaning, security and specialist services.
• Manage client, tenant and contractor relationships and escalations.
• Review budgets, quotations, variations and operational reports.
• Conduct site inspections and ensure HSE and regulatory compliance.

Requirements

• Bachelor's degree in Engineering, Facilities Management or a related field.
• 8+ years of Facilities Management experience.
• Strong experience in retail, shopping malls or commercial properties.
• Proven TFM contract and service provider management experience.
• Strong knowledge of SLA/KPI monitoring and commercial operations.
• Excellent communication, stakeholder management and leadership skills.
• UAE experience is essential.