Facilities Co-Ordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Facilities Coordinator for our Work Dynamics business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Place of work: Dublin, Ireland

Role Purpose

Effective management of the front of house staff to ensure a first-class service in a professional and efficient manner, ensuring the first impression is of the highest standards, whether with the client, other employees, or external contractors/vendors.

What this job involves

Event management – liaison with vendors and contractors to gain quotes and present them to the client, as well as organising and setting up the event, ensuring the smooth running of it.

Supervision of events from start to finish on a regular basis, including ad-hoc out of working hours activities.

Line management responsibilities.

Management of the front of house team to ensure the smooth and effective running of the team.

Regular performance review meetings with the front of house team – delegation of tasks and duties, as well as appraisals and staff evaluation.

Overseeing and management of the food and stationery budget, and then ordering supplies in line with the stock report.

Escalations of any performance issues with relevant recorded backup.

Handling complaints and issues in reception, meeting rooms, and events.

Ensuring applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied with.

Cross training the front of house/Property Team with any relevant property-related procedures or policies.

Supporting Facilities Manager in preparation for upcoming audits.

Overseeing any internal visitors and assisting during their business visit.

Engagement in internal Client initiatives.

Ensuring the reception is kept clean and tidy at all times.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

Excellent spoken and written English language

Excellent people skills, communication, team building

Proactive individual with 7 stars Hospitably experience

High levels of Customer Care skills, with an emphasis on instilling the same in the team

An eye for detail

Understand relationship with Stakeholders and coordinate Event, Functions and VIP visits

Knowledgeable in providing and delivering cost effective solutions for FM operation

Commercial awareness. Understands commercial implications of service decisions.

Promote open, constructive and collaborative relations

Experience in managing Stakeholders and Clients

Experience in managing multi service real estate contracts at a country level.

Experience of procurement methods and contractual terms and conditions relating to relevant services. Strong knowledge and experience of performance management of partnerships.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.