F&B Secretary

The Royal Garden, which is awarded as a Caring Company, opened in its doors in 1981 and today, it is one of the best available accommodation options in Hong Kong. Situated in the center of the city in Tsimshatsui, The Royal Garden Hotel Hong Kong is within close proximity to many major attractions around the city. Asides from the convenient and great location of our hotel, the rooms and facilities of The Royal Garden Hotel Hong Kong reflects absolute quality and a promise of utmost comfort for each and every guests. We offer wide range of training and development programs as well as a rewarding career for all candidates who have positive attitude at our hotel.

We invite applications for:

Key Areas

To provide comprehensive executive, commercial and project management support to the Assistant Director of Food & Beverage by coordinating departmental business planning, revenue initiatives, strategic promotional campaigns and cross-functional projects.

The role serves as a key business support function within the Food & Beverage Division, facilitating communication between management, operational departments and external stakeholders while overseeing the planning, coordination and execution of F&B initiatives, regulatory requirements and revenue-generating programmes.

Responsibilities

Provide executive support to the Assistant Director of Food & Beverage (business planning, correspondence, calendar, management reports & presentations).

Own budgeting and forecasting (annual budget, CAPEX, monthly revenue forecast).

Deliver administrative and sales support (budget plan, promotion proposals, outlet sales records, documentation).

Plan and execute festive promotions end-to-end (pricing/targets, market research, product & packaging design, logistics, tastings, ordering, sales tracking).

Coordinate festive launches across sales channels/platforms (e-shop, Klook/Klook, HKday, CX/HA/Trip.com, Go Royal, The Point, etc.) and track performance.

Manage Guest Chef programmes and events (travel, accommodation, allowances).

Coordinate with MARCOM on F&B promotions (packaging design, collateral).

Liaise with SHKP malls on barter collaborations, redemption programmes, and joint promotions.

Support SHKP office takeaway order service (chef coordination, corporate arrangement, car logistics).

Maintain EDM/guest databases and support targeted marketing (EDM updates, loyalty guest records, membership card issuance).

Produce monthly marketing/promotion plans and CEO/F&B reports; prepare meeting materials and track schedules.

Administer third-party entertainment programmes (contracts, scheduling, invoice checks, payments).

Ensure regulatory compliance and filings (food labeling exemptions, renewals, sales/statutory reporting; event licensing submissions e.g., Wine & Dine Festival).

Manage dining privileges and corporate/credit-card promotions across all outlets.

Update and share outlet activity changes (hotel common drive) and ensure promotion collateral is correctly displayed.

Distribute internal/external communications to outlets and ensure follow-ups.

Handle ad-hoc projects/tasks assigned by the Assistant Director of F&B / F&B Manager and management.

Requirements

Diploma in Business Administration or above.

Minimum 3 years of administration experience, preferably in the hospitality industry.

Proficient in computing / PC skills, e.g., MS Excel, Word, etc.

Good command of spoken and written English & Chinese.

Applying method

Each package is commensurate with experience and qualifications. Please apply in writing, with your resume and expected salary to: Human Resources Manager, The Royal Garden, 69 Mody Road, Tsimshatsui East, Kowloon. Tel: 9729 1612 Fax: 2733 2934 . Email address: [email redacted, apply via Company website]

Applicants who do not hear from us within 4 weeks should consider their applications unsuccessful. Information collected will be used for recruitment purposes only.

Full-time