F&B Operations Manager
The F&B Operations Manager will spearhead the development and execution of our dynamic F&B portfolio. In this pivotal role, he/she will be instrumental in shaping the future of our culinary offerings, from meticulous pre-opening planning to the seamless delivery of exceptional guest experiences. Essential Duties & Responsibilities: Pre-Opening: · Oversee the pre-opening process for new restaurants, ensuring adherence to brand standards, operational efficiency, and budget targets · Recruit, train, and onboard new staff, fostering a positive and collaborative team environment. · Develop and implement operational procedures and training manuals. Financial Planning & Forecasting: · Develop and implement annual and quarterly budgets for each restaurant, including labor,food cost, beverage cost, and other operating expenses. · Monitor actual performance against budgets and identify areas for cost savings or revenue growth. · Create sales forecasts and adjust operational plans based on anticipated demand. · Partner with the finance team to analyze financial data and develop strategies to improve profitability. · Manage capital expenditure budgets for equipment and maintenance needs. Operations Management: · Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive profitability. · Ensure compliance with all food safety and sanitation regulations. · Manage inventory and procurement, optimizing costs and maintaining quality standards. · Work with the corporate team to develop and implement new initiatives and policies. Staff Management: · Lead and motivate teams to deliver exceptional guest service while maintaining cost control and brand consistency. · Conduct performance reviews and provide ongoing coaching and development to team members. · Identify and implement strategies to improve staff retention and reduce turnover. Guest Experience: · Create a warm and welcoming atmosphere for guests, exceeding their expectations at every touchpoint. · Proactively resolve guest complaints and address any concerns in a timely and professional manner. · Track and analyze guest feedback to identify opportunities for improvement. Physical Requirements: · Ability to stand and walk for extended periods of time, often throughout a full shift. · Ability to lift, carry, push, and pull up to 50 pounds occasionally, and up to 20 pounds frequently. · Ability to reach, bend, stoop, twist, and kneel to access inventory, equipment, and work areas. · Ability to work in a fast-paced environment with frequent exposure to noise, heat, and fumes. · Ability to visually inspect food and beverage products for quality and safety. Qualifications · Minimum 5 years' experience in a supervisory role within the F&B industry, ideally in a multi-unit chain. · Proven track record of exceeding operational targets and driving profitability. · Strong leadership and team management skills, with the ability to motivate and coach staff. · Excellent communication and interpersonal skills, with the ability to build relationships with team members and guests. · Proficient in food safety and sanitation regulations. · Ability to work independently and as part of a team in a fast-paced environment. · Strong analytical and problem-solving skills. Job Type: Full-time Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-08, источник — Indeed.