F&B Operations Manager
Job Description/ Key Responsibilities: 1. Staff Management: · Actively involved in foh staff trainings and supervise store employees including kitchen operations. · Manage multiple outlets foh staff · Schedule shifts and manage staff hours. · Conduct performance evaluations and provide feedback. · Motivate staff to achieve sales targets and provide high-quality customer service. 2. Sales and Customer Service: · Develop and implement strategies to increase sales and profitability. · Monitor sales performance and analyze sales data. · Handle customer complaints and resolve issues promptly. 3. Inventory Management: · Quality control for all items before before sending out · Oversee stock levels and make decisions on stock orders. · Ensure the store is well-stocked and organized. · Manage a good relationship with suppliers and vendors. 4. Financial Management: · Monitor the store’s financial performance, including budgets and expenses. · Ensure all financial transactions are accurately recorded and reported. · Implement cost-control measures to maximize profitability. 5. Shop Operations: · Ensure the store is clean, well-organized, and visually appealing. · Oversee merchandising and product display. · Ensure compliance with health and safety regulations. · Maintain store security and loss prevention. 6. Promotions: · Plan and execute in-store promotions and events. · Collaborate with marketing teams to develop local marketing initiatives. · Monitor competitor activity and adjust strategies accordingly. 7. Reporting and Analysis: · Prepare and present regular profit and loss reports on store performance. · Provide insights and recommendations for improvements. Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-06, источник — Indeed.