F&B Hostess

Your role will be included but not limited to:

• Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.
• Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.
• Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.
• Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.
• Maintain a polished and inviting reception area that reflects the restaurant’s luxury standards.
• Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.
• Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.
• Confidently share information about signature dishes, seasonal menus, and exclusive events.
• Uphold brand standards, grooming guidelines, and service excellence at all times.
• Maintain accurate guest profiles and reservation records to support repeat business and loyalty.
• Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.
• Support management with administrative and operational tasks to ensure flawless daily operations.

What We Need from You:

• Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.
• Excellent communication skills and a professional, polished appearance.
• Proficiency in Arabic is a plus.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Friendly, confident, and genuinely guest-focused demeanor.
• Familiarity with reservation systems is an advantage.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.