Experienced Part Time Front of House - Maternity cover
# Experienced Part Time Front of House - Maternity cover **Dr Leah's Cosmetic Skin Clinics** · Loughton IG10 1RL · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Company Overview Part Time -Experienced Front of House Dr Leah Cosmetic Skin Clinics is a chain of award-winning doctor-led clinics, owned by Dr. Leah Totton (winner of BBC The Apprentice) and Lord Alan Sugar. Dr Leah Clinics was crowned the winner of 'Best Cosmetic Clinic London' Our clinics are well known for excellent customer service, innovative treatments, and high-profile clientele. We have a fantastic opportunity for a passionate Senior Front of House Manager/Assistant Manager to join our team in London. The candidate must be interested in career progression and development and to work alongside renowned doctors in our expanding and growing business. Job Description: Responsible for the general operations of the clinic, There The successful candidate will ensure targets are met in terms of sales, customer service, treatment quality, clinic maintenance as well as staff motivation, leadership, and development. The Senior Front of House is responsible for leading the team to achieve sales targets, ensuring profitability working closely with the General Manager. The role will include a front-of-house role, assisting with greeting clients, and answering any incoming phone calls/emails plus undertaking any management duties such as managing the team.Must have experience in a fast paced environment, CQC knowledge, worked with Pabau or similar CRM. Reporting into: General Manager. KEY RESPONSIBILITIES: Driving clinic sales, maximizing diary occupancy to ensure targets are met working closely with General Manager. Ordering Stock (including prescriptions) into the clinic. Encouraging teamwork between all teams. Driving and maintaining five-star customer service levels in the clinic. Working closely with practitioners, ensuring correct processes and protocols are followed and targets are met within the clinic. Ensuring practitioners provide the highest quality treatments with consistent five-star results. Ensuring five-star presentation of staff, that they are following the dress codes etc. Client contact, developing positive relationships with these and dealing promptly with any issues and complaints that may arise, ensuring high customer satisfaction and that client complaint are kept to a minimum. Any large complaints send to General Manager. Clinic maintenance, ensuring the premises and equipment are maintained and in good condition at all times. Administrative duties, including managing doctor and therapist diaries to optimize revenue for the clinic. Including opening Doctor's diaries, monitoring sick days and holidays, inputting on bright HR for your clinic only. Informing the General Manager of any changes. Reporting any issues within the clinic promptly to General Manager. To ensure the smooth running of Reception always: Leading by example Ensuring all outstanding balances are collected on a daily basis. Daily reconciliation of cashing up, reporting any discrepancies that cannot be resolved to the General Manager. Monitoring of cash; incoming, in safe and clinic purchases, reporting on any discrepancies to General Manager. Clinic Presentation: Ensuring the clinic is clean and immaculate at all times. Including tasks such as replenishing the water cooler, monitoring weekly cleaning, and ensuring the retail cabinet is clean and stock is monitored. JOB TYPE - PART TIME- Maternity cover Salary: £28,000 -£30,000 pro rata (dependant on experience) Experience: Aesthetic Clinic FOH: 1 year (preferred) Dental Practice FOH : 1 year (preferred) CQC Knowledge an advantage Schedule: 8 hour shift Benefits: Company pension Employee discount Store discount Work Location: In person Pay: £28,000.00-£30,000.00 per year Benefits: Company pension Employee discount Store discount Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-19, источник — Indeed.