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Executive Vice President

FIRST CHOICE CREDIT UNIONMarshfield, WI 54449

Job Summary

The Executive Vice President (EVP) is a senior executive responsible for assisting the President/CEO in the overall management of the credit union. Reporting directly to the President/CEO, the EVP serves as the designated "second-in-command," stepping in to represent or act on behalf of the President/CEO as needed. The EVP partners with the President/CEO and Board of Directors to translate strategic vision into operational plans, ensure regulatory compliance, strengthen organizational performance, and drive sustainable growth — all while preserving the credit union's member-focused mission.

Primary Responsibilities & Duties

Strategic Leadership

  • Partners with the CEO to shape, advance, and execute the credit union's strategic plan aligned with its mission, values, and long-term objectives.

Operational Oversight

  • Reviews and approves operating policies, procedures, objectives, and goals for each area of responsibility to ensure alignment with strategic direction.
  • Monitors performance of direct reports by establishing goals and service level agreements (SLAs); provides regular feedback and corrective action as necessary.

Risk Management & Compliance

  • Works closely with compliance, risk, audit, information technology, lending, finance, and other leaders to identify, monitor, and mitigate operational, regulatory, cybersecurity, vendor, and service delivery risks.
  • Oversees collections of past-due loans and over-drafted accounts.

Financial Stewardship

  • Collaborates with the CEO on budget development, financial planning, and performance monitoring.

Human Capital & Organizational Development

  • Establishes succession and backup plans for key and critical roles or functions.
  • Identifies development needs and facilitates training and professional development opportunities for direct reports.
  • Promotes a positive, inclusive, and accountable workplace environment.

External Relations & Community Engagement

  • Represents the credit union as an ambassador to regulatory agencies, trade associations, community and civic organizations, members, vendors, and other key stakeholders.
  • Identifies strategic partnerships and opportunities that enhance competitive positioning and long-term sustainability.

Board & Executive Support

  • Prepares and presents executive-level reports and recommendations to the Board of Directors and relevant committees.
  • Acts on behalf of the President/CEO in their absence and performs other duties as assigned by the CEO or Board.

Qualifications

Education

  • Bachelor's degree (associate’s degree considered) in Business Administration, Finance, Operations Management, Organizational Leadership, or a related field required.

Experience

  • 2 to 3 years of progressively responsible leadership experience within a credit union or financial institution.
  • Demonstrated experience working with Boards of Directors and executive leadership teams.
  • Experience with collections within the financial services industry a plus.
  • Lending experience a plus.

Knowledge, Skills & Abilities desired

  • Thorough knowledge of credit union operations, financial services regulations, and industry trends.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills; ability to present effectively to diverse audiences including the Board.
  • Ability to handle confidential information with discretion and exercise sound judgment in complex situations.
  • Demonstrated ability to lead change, drive organizational transformation, and build high-performing teams.
  • Proficiency with business productivity and collaboration technology (e.g., Microsoft Office, Teams, core banking systems).
  • Teachable and trainable, with team-focused attitude.
  • Will train the right candidate.

This job description is not intended to be exhaustive. Additional duties may be assigned as needed to meet organizational and operational requirements. It is not an employment contract and does not alter the at-will employment relationship.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Retirement plan

Work Location: In person

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