Executive - HR (Generalist)
HR Generalist – QSR Position: HR Generalist Industry: Quick Service Restaurant (QSR) Experience: 2–5 years Location: Shivaji Nagar Job Summary We are looking for an experienced HR Generalist with QSR/retail/hospitality experience to manage end-to-end HR operations for restaurant outlets. The role will support recruitment, employee relations, attendance, payroll coordination, statutory compliance, and employee engagement. Key Responsibilities Manage end-to-end recruitment for restaurant/outlet positions including Crew Members, Cashiers, Team Leaders, Restaurant Managers, and other operational roles. Coordinate with outlet managers to understand manpower requirements and ensure timely hiring and onboarding . Handle employee joining formalities, documentation, induction, and HRIS updates . Monitor attendance, leave, shift schedules, overtime, and payroll inputs . Coordinate with payroll teams to ensure accurate and timely salary processing. Handle employee grievances, disciplinary issues, absenteeism, and attrition . Support employee engagement activities and maintain a positive workplace culture. Track attrition, manpower strength, vacancies, absenteeism, and other HR MIS . Ensure compliance with applicable labour laws and statutory requirements . Coordinate PF, ESI, PT, labour welfare and other statutory requirements as applicable. Conduct exit interviews and analyse reasons for employee turnover. Support performance management, employee confirmation, transfers, promotions, and other HR processes. Conduct regular outlet visits to understand employee concerns and operational HR requirements. Maintain accurate and confidential employee records and HR documentation . Partner with Operations/Restaurant Managers to improve employee retention and workforce productivity . Required Skills Strong knowledge of HR operations and recruitment . QSR, hospitality, retail, or high-volume frontline hiring experience preferred. Good understanding of attendance, payroll inputs, employee relations, and statutory compliance . Strong communication and interpersonal skills. Ability to work in a fast-paced, multi-outlet environment . Good Excel/MS Office and HRMS knowledge. Ability to handle employee issues professionally and confidentially. Preferred Candidate Profile Graduate/MBA/PG in Human Resources or a related field. 2–5 years of HR experience , preferably in QSR, hospitality, retail, or FMCG. Experience managing high-volume recruitment and frontline employees . Willingness to travel/visit restaurant outlets as required. Key Performance Indicators (KPIs) Recruitment turnaround time Manpower fulfilment Employee attrition and retention Attendance and absenteeism Payroll accuracy Compliance adherence Employee engagement Closure of employee grievances Pay: ₹12,631.57 - ₹35,334.04 per month Work Location: In person
Наблюдалась 2026-09-14, впервые 2026-09-13, источник — Indeed.