Epic Principal Clinic Trainer

Description

Summary of Essential Functions

- Responsible for achieving in-depth knowledge of assigned Epic clinical applications, and must be able to communicate effectively to end users in a classroom, webinar, eLearning and at elbow setting. - Works closely with application analysts and project teams to ensure that all issues connected to training materials and their use are addressed. - Identify and analyze potential knowledge or training gaps and create solutions.

Educational Requirements

- High school diploma or equivalent required. - Must be able to communicate effectively in English, both verbally and in writing. - Must have a BA/BS Degree or equivalent and 1 year of relevant experience.

Licensure and Certifications

- Nursing or other clinical licensure is required. - Clinical Informatics certification is preferred but not required for clinical training positions. - Must complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education

Knowledge/Skills/Abilities

- Classroom teaching experience. - Strong desktop tool usage including Word, Excel, Outlook and PowerPoint. - Effective presentation and classroom management skills. - Effective oral, written communication and follow-up skills. - Strong interpersonal relationship skills. - Minimal implementation and/or support experience. - Self-motivated, detail-oriented, problem solver. - Excellent project management skills. - Healthcare experience preferred but not required. - Experience using eLearning authoring software, recording voiceover, creating video shorts for the purposes of electronic education preferred. - Knowledge of EMR systems implementations and support preferred. - Qualified candidates must be able to effectively communicate with all levels of the organization

Physical Requirements

- Primarily works the day shift tour of duty; additional hours may be asked to work other hours as needed, including nights and weekends. - Expected to frequently provide onsite training and assistance to clinical personnel. - Will be required to take rotating call to support the applications - May be expected to lift over twenty five (25) pounds. - Ability to distinguish between numbers and symbols. - Hand-eye coordination and manual dexterity with substantial movement of wrist and/or fingers. - Walking and climbing to accomplish tasks. - Corrected vision and hearing to normal or near normal range. - Extended periods of sitting and/or walking depending on specific duties.

Duties and Responsibilities

- Obtain Epic certification in three applications and be ready to lead classes in each. - Build and maintains the master training environment for primary application suites supported. - Classroom Trainer for multiple clinical applications. - Maintains the physical classroom spaces to make sure they present a professional and friendly environment. - Responsible for class materials upkeep, making sure that everything is ready and available when end users come to class. - Keeps attendance and record grades of end users as well mark their completion of our class. - Basic familiarity with placing tickets in service desk application for various user and hardware issues. - Must work to constantly improve presentation skills and classroom management - present to colleagues regularly to master the skill. - Achieve basic knowledge of Captivate software and eLearning authoring. - Develop a thorough knowledge of the eLearning QA process and participate regularly with this team. - Create first draft of application tip sheets under the oversight of senior staff. - Provide feedback to the training and implementation managers on improvements and updates to the curriculum based on classroom/end user experience. - Test & validates curriculum and exercises in the training environment prior to their use in class. - Provides regular feedback on training environment performance and usability based on classroom experience. - Demonstrates the ability to independently function and master their job responsibilities. - Attends implementation meetings as representative of the training team to development understanding of training from the operational and application standpoint. - Starts forming a relationship with the appropriate application teams. - Maintains positive relationships with the end user base, operation, application and training team colleagues. - Performs other tasks/responsibilities as necessary.