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English Speaking Customer service Rep.

Slash Staffing · Удалённо · United States

# English Speaking Customer service Rep. **Slash Staffing** · United States · `Remote` · `Part Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Retail-Customer-Service]` `[ECommerce-Customer-Support]` `[Social-Media-Customer-Service]` `[Remote-Customer-Support]` --- ### About the Role Category: Retail Location: Job Title Customer Service Representative Responsibilities - Respond to customer messages on Instagram, Whatnot, email, and other platforms - Provide excellent customer service and maintain a positive customer experience - Assist customers with: - Shipping updates - Order questions - Missing packages - Product inquiries - Repack information - Resolve customer concerns quickly and professionally - Track orders and organize customer information - Keep detailed records of customer interactions and issues - Communicate updates clearly with the VividSportsVault team - Follow up with customers regarding orders, inquiries, and support requests - Handle inbound customer inquiries and occasional outbound follow-ups - Maintain professionalism and a friendly attitude in all customer interactions - Manage and maintain basic social media presence (Instagram, Whatnot, etc.), including responding to comments/messages and helping keep pages active and customer-focused Requirements Requirements - Strong written and verbal English communication skills with a clear American accent - Previous customer service experience preferred - Friendly, professional, and customer-focused attitude - Strong communication and problem-solving skills - Ability to multitask and manage multiple conversations at once - Comfortable using Instagram, Whatnot, email platforms, and online systems - Strong organizational skills and attention to detail - Ability to work independently and respond in a timely manner - Social media experience (Instagram, Facebook, Etc.) - Experience with e-commerce or online customer support is a plus - Reliable, motivated, and team-oriented Details Originally posted on Himalayas

Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).

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