EMT Officer

EMT Officer

Position Summary

As a Team Member of the Security team, the EMT Officer is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The EMT Officer is responsible for providing first-response medical care for Guests and Team Members who suffer illness or injury on CRCR property in a compassionate, ethical and tactful manner. The EMT Officer responds to incidents involving Guests and/or Team Members and writes thorough reports documenting the circumstances and care given.

Position Functions

Essential Functions

• Perform all duties of a Security Officer I or II, as needed.
• Train new Security Officers.
• Take proactive steps to provide a safe and secure atmosphere for Guests and Team Members and to prevent injury by identifying, addressing, and resolving any unsafe conditions.
• Supervise and coordinate Security Officers to protect people and assets on-premises.
• Guard all transfers of monies and chips at CRCR and the physical transportation of hopper fills, chips fills, and credits.
• Maintain and ensure proper operation of all medical equipment.
• Conduct certification training for Team Members utilizing various Red Cross training programs.
• Interact with local law enforcement agencies as required.
• Adhere to objectivity and exercise sound independent judgment and emotional control.
• Assist with maintaining inventory of medical equipment.
• Safely drives assigned motor vehicles to transport individuals to and from locations.
• Maintain positive control of assigned keys.
• Effectively utilizes radio communication systems and departmental codes and call signs.
• Uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Other duties as assigned.

Skills

• Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrates a flock mentality, focused on teamwork and collaboration with others.
• Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Expert at proper feather care.

Qualifications

Minimum requirements:

• Must be at least 21 years of age.
• High School Diploma (or GED or High School Equivalence Certificate).
• Must be able to obtain and maintain a valid CPR AED and First Aid certification (provided by CRCR).
• Must attend a defensive techniques training course (provided by CRCR).
• Must have and maintain CA or NREMT certification.
• Knowledge of verbal dispute resolution techniques.
• Knowledge of de-escalation and self-defense techniques.
• Basic anatomy knowledge and knowledge of pressure point compliance techniques.
• Proficient in Windows and Microsoft Office Suite.

Preferred qualifications:

• 3+ years’ experience in the Security and/or Surveillance department.
• Experience in a gaming atmosphere.
• 2+ years’ experience as a First Responder or EMT.
• CA state BSIS Guard Card.
• CLSO (Certified Lodging Security Officer), PSC (Physical Security Certification), and/or CPO (Certified Protection Officer) certification.

Disclaimer

This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.