EMS MEDICAL DIRECTOR

Best Ways Medical Services is seeking an experienced, qualified, and dynamic EMS Medical Director to provide medical leadership, clinical oversight, and strategic direction for its Emergency Medical Services (EMS) operations in the UAE.

The ideal candidate will be responsible for ensuring the highest standards of pre-hospital emergency medical care, clinical governance, patient safety, and regulatory compliance. The successful candidate will oversee clinical protocols, medical personnel, emergency response practices, and continuous quality improvement initiatives across EMS operations.

The candidate must have relevant experience in Emergency Medical Services, pre-hospital care, and clinical leadership, along with a strong understanding of UAE healthcare regulations and emergency medical service standards.

Key Responsibilities

1. Medical Leadership & Clinical Oversight

• Provide overall medical direction and clinical leadership for EMS operations.
• Supervise and guide the clinical activities of EMS physicians, paramedics, nurses, and other healthcare professionals.
• Ensure the delivery of safe, effective, and evidence-based pre-hospital emergency medical care.
• Establish and maintain clinical standards and medical treatment guidelines.
• Provide clinical guidance for complex emergency cases when required.

1. Clinical Protocols & Medical Guidelines

• Develop, review, approve, and implement EMS clinical protocols and Standard Operating Procedures (SOPs).
• Ensure clinical protocols align with applicable UAE healthcare regulations and internationally recognized emergency medical care standards.
• Review and update emergency treatment guidelines based on current clinical evidence.
• Ensure appropriate implementation of patient assessment, triage, stabilization, and patient handover procedures.

1. Regulatory Compliance & Healthcare Standards

• Ensure EMS operations comply with applicable UAE healthcare authority regulations and licensing requirements.
• Maintain compliance with relevant Department of Health (DOH) Abu Dhabi requirements and other applicable regulatory standards.
• Coordinate with healthcare authorities during inspections, audits, and regulatory assessments.
• Monitor regulatory updates and ensure timely implementation across clinical operations.
• Oversee clinical documentation and medical record compliance.

1. Clinical Governance & Patient Safety

• Establish and maintain an effective clinical governance framework.
• Monitor clinical incidents, adverse events, complaints, and patient safety concerns.
• Lead clinical investigations, root cause analysis, and corrective action initiatives.
• Review clinical performance indicators and implement improvement strategies.
• Promote a strong culture of patient safety, accountability, and clinical excellence.

1. EMS Staff Management & Medical Training

• Provide clinical supervision and guidance to EMS medical personnel.
• Assess clinical competency and identify training requirements.
• Support continuous professional development and clinical education programs.
• Coordinate medical training, clinical simulations, and emergency response preparedness.
• Ensure healthcare professionals maintain appropriate professional licenses and clinical competencies.

1. Quality Assurance & Performance Monitoring

• Monitor EMS clinical performance through regular audits and quality assessments.
• Establish and review clinical KPIs and performance indicators.
• Evaluate patient care outcomes and identify opportunities for improvement.
• Collaborate with the Quality Management Department to ensure compliance with QMS requirements.
• Prepare and present clinical performance reports to senior management.

1. Operational Coordination & Emergency Preparedness

• Work closely with EMS operations, ambulance fleet management, and clinical teams.
• Ensure medical readiness and clinical preparedness for emergency response operations.
• Support the development of emergency response plans and medical contingency procedures.
• Coordinate with hospitals and other healthcare providers to improve patient referral and handover processes.
• Provide medical input for EMS service development and operational planning.

Qualifications & Requirements

• Doctor of Medicine (MD), MBBS, or equivalent recognized medical qualification.
• Relevant postgraduate qualification or specialist training in Emergency Medicine is highly preferred.
• Valid UAE Department of Health (DOH), DHA, or MOHAP medical professional license, as applicable.
• Minimum 1–2 years of UAE experience in an EMS Medical Director or equivalent senior clinical leadership role.
• Strong background in Emergency Medicine, Pre-Hospital Emergency Care, and Ambulance Services.
• Demonstrated experience in clinical governance, medical oversight, and patient safety.
• Strong knowledge of UAE healthcare regulations and EMS clinical standards.
• Experience in developing and implementing clinical protocols and SOPs.
• Excellent leadership, decision-making, communication, and organizational skills.
• Ability to lead multidisciplinary clinical teams and manage clinical responsibilities effectively.

Preferred Certifications & Additional Qualifications

• Advanced Cardiovascular Life Support (ACLS).
• Basic Life Support (BLS).
• Prehospital Trauma Life Support (PHTLS) or equivalent trauma care training.
• Advanced Trauma Life Support (ATLS).
• Clinical Governance and Healthcare Quality Management training.
• Experience in EMS accreditation and healthcare regulatory audits.

Key Competencies

• Medical and Clinical Leadership
• Emergency Medical Services Management
• Pre-Hospital Emergency Care
• Clinical Governance & Patient Safety
• Healthcare Regulatory Compliance
• Medical Protocol Development
• Clinical Risk Management
• Team Leadership & Staff Development
• Quality Improvement & Performance Monitoring

Salary & Benefits

• Monthly Salary: AED 12,000 – 18,000 (depending on qualifications and experience).
• Additional benefits as per UAE Labour Law and company policy.
• Professional and career development opportunities.
• Opportunity to contribute to the development of emergency medical services in the UAE.

How to Apply

Interested candidates are invited to submit their updated CV to:

Email: careers@bestwaysgroup.com Call / WhatsApp: +971 2 665 1168 Website: https://www.bestways.ae/

Join Best Ways Medical Services and play a key leadership role in advancing emergency medical care, clinical excellence, and patient safety across the UAE.

Pay: AED12,000.00 - AED18,000.00 per month

Work Location: In person