EMEA | Delivery Lead
# EMEA | Delivery Lead **Infinite Lambda** · London · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Arbeitnow (Германия и EU)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer Success]` --- ### About the Role About the role As a Delivery Lead at Infinite Lambda, you'll hold accountability for the successful delivery of multi-workstream programmes for our most important clients. You will own the entire programme lifecycle — from commercial handover through to closure — coordinating multiple projects, teams, and delivery streams into a single coherent outcome. You will be a trusted advisor to senior client stakeholders, including C-level executives, and the person our clients and our own leadership turn to when a programme hits a serious issue and needs a steady, credible hand to resolve it. You are a critical partner in our client relationships, working closely with Account Managers to protect and grow long-term accounts, and with Executive Sponsors to keep governance sharp and escalations resolved quickly. Beyond delivery, you're expected to translate ambiguous, high-level business strategy into structured requirements and a deliverable roadmap — bringing the same rigour to business analysis as you do to programme governance. Responsibilities - Own end-to-end delivery of multi-workstream programmes spanning multiple projects, vendors, and delivery teams, using Agile, Waterfall, or hybrid approaches tailored to each client and phase. - Hold ultimate accountability for programme scope and benefits realisation across the full programme lifecycle. - Act as the escalation point for serious programme issues: recover programmes that are off-track, re-baseline commercials and timelines where needed, and manage the client conversations that come with it. - Design and enforce programme-level governance models, RAID processes, and reporting standards, ensuring predictable, high-quality execution is visible at every level from delivery team to executive sponsor. - Facilitate steering committees, delivering clear, credible updates and recommendations to C-level stakeholders on both the client and Infinite Lambda side. - Build and hold relationships with senior client stakeholders and executive sponsors, acting as a trusted voice in high-stakes conversations, difficult trade-offs, and commercial negotiations. - Lead business analysis at a programme level: gather and structure high-level business requirements and strategic objectives, and translate them into a coherent programme roadmap, benefits case, and workstream breakdown. - Identify and manage cross-workstream dependencies, escalating and closing them out before they threaten delivery. - Constructively challenge technical and commercial assumptions across workstreams, guiding recovery plans and trade-off decisions between engineering quality, cost, and delivery speed at a programme level. - Own commercial governance for the programme, including Change Control, Change Orders, and milestone sign-off, working closely with Account Managers and Executive Sponsors to protect margin and client trust. - Represent Infinite Lambda credibly in the most demanding client conversations — the ones where relationships, not just delivery plans, are on the line. Requirements Experience: - 7+ years of experience leading complex, multi-workstream programmes, with a strong focus on data warehouse migration and/or AI. - Consulting background, ideally within data or technology consultancies. - Track record of taking accountability for troubled or at-risk programmes and successfully recovering them — commercially and operationally. - Demonstrated business analysis experience at a strategic level — translating executive-level business objectives into structured requirements, benefits cases, and roadmaps. - Extensive experience with agile methodologies at programme scale, including managing dependencies and governance across multiple concurrent workstreams. - Strong conceptual understanding of software engineering and data delivery principles, sufficient to challenge, guide, and support technical leadership across several workstreams at once. - Significant experience in business change as well as IT delivery, at an enterprise or large-account level. - Gravitas, credibility, and maturity to engage, influence, and hold difficult conversations with C-level stakeholders on both client and internal sides. - Commercial experience: negotiating Change Orders, managing fixed-cost and T&M commercial models, and protecting margin under pressure. - Travel requirements for this role are mandated by the need of the client and depending on the client some travel is required. Skills: - Proficiency in a variety of programme and project management tools (e.g., Jira, Asana, Trello). - Strong business analysis toolkit at programme scale: requirements gathering, benefits mapping, process mapping, and senior stakeholder workshops. - Exceptional problem-solving, conflict resolution, and change management skills, particularly under pressure or in adversarial situations. - Ability to structure a complex, ambiguous programme into a clear workstream breakdown, dependency map, and governance model. - Experience managing multiple concurrent programmes or a large single programme with several parallel workstreams. - Familiarity with a range of delivery methodologies and the judgement to select and adapt the right one per workstream. Mindset: - Comfortable holding ultimate accountability, including for issues you didn't personally cause. - Calm and decisive under pressure — the person the room looks to when a programme is at risk. - Demonstrated ability to orchestrate the big picture across multiple workstreams while still tracking the details that matter. - A collaborative and positive approach to people, balanced with the willingness to have difficult conversations early. - Willingness to take new directions and adapt to changing priorities at short notice. Nice to have Skills - Working knowledge of SQL and data warehousing concepts. - Familiarity with data visualisation tools (e.g. Omni, Sigma, Tableau, PowerBI). - Formal programme management certification (e.g. MSP, PMI-PgMP) or equivalent hands-on experience. - Proven experience leading data warehousing and analytics programmes, preferably migrations, at enterprise scale. Soft skills - Servant leadership mindset with the ability to manage, motivate, inspire and support Project Managers and delivery teams. - Outstanding communication skills, calibrated for C-level and executive audiences. - A considerate, curious, positive, naturally collaborative and supportive approach to people, without shying away from hard conversations. - Proactivity regarding risk, issues and planning, especially the risks that haven't surfaced yet. - Ability to present complex technical and commercial concepts clearly to non-technical, senior audiences. - Natural problem-solving attitude, strong facilitation skills, and sound judgement under ambiguity. - Proficiency in English. Interview Process - Take-home technical and case-based assignment. - Technical interview with Head of Programme Management: 60 minutes. - Cultural interview with Chief of Customer Success Why join Infinite Lambda - We support your growth with dedicated learning time, access to top-notch resources and a knowledge-sharing culture; - You work autonomously here in a wholesome environment and get as much paid holiday as you need; - The projects are diverse and give you plenty of opportunity to experiment with new tech; - The benefits are plenty , with private health insurance, work-from-home budget, a company MacBook and more on the list. ▶ ▶ Submit your CV in English in PDF . ▶ ▶ Mind that as we are an international team, internal communication is in English. Find more English Speaking Jobs in United Kingdom on Arbeitnow
- Customer Success
Наблюдалась 2026-10-13, впервые 2026-10-13, источник — Arbeitnow (Германия и EU).