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Educational Support Specialist (Academic Success Coordinator)

Tutor Me Education · Удалённо · Philippines

# Educational Support Specialist (Academic Success Coordinator) **Tutor Me Education** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Academic-Coordination]` `[Education-Administration]` `[Student-Services]` `[Virtual-Administration]` `[Education-Management]` `[Customer-Success]` `[Educational-Support-Specialist]` `[Student-Success-Specialist]` `[Student-Support-Specialist]` `[Student-Success-Coordinator]` --- ### About the Role This job is fully Remote! Clear and excellent English communication skills required. A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview. Responsibilities - The Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service - Actively support Tutor Me Education Regional Operations - Provide outstanding academic services to students and their families - Operate seamlessly in a virtual operating environment - Maintain Tutor Me Education operating standards including people, financial, and academic standards - Ensure delivery of programs and initiatives for our students and school district partners - Meet operational excellence standards - Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers - Manage class schedules to effectively staff sessions and meet company efficiency and usage targets - Manage virtual tutoring sessions - Monitor all students’ academic progress - Help ensure flawless execution of programs and initiatives - Manage your own time in compliance with company and regulatory requirements - Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments - Other responsibilities – as required by the business - Relish building relationships with students and their families - Dedicated to meeting the expectations and requirements of internal and external customers - Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution Requirements Qualifications - Time management, planning, and prioritization - Ability to organize and manage multiple responsibilities successfully - Exhibits professional and approachable demeanor - Ability to prioritize and focus on key objectives, which may change from month to month - Effective communications both in virtual environments - Proficient in using all communication media including in person, phone, and video - Ability to build engagement and trust in virtual relationships, whether with customers or with team members - Works Well With Others - Learning agility – able to adapt to changes in work environment by changing behaviors as required - Able to acquire new skills as required - Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) - Ability to manage remote teachers - Ability to work independently - High tolerance for ambiguity - Bachelor’s Degree required - 2-3 years progressive career growth - Experience working in a virtual operations and team environment - Bilingual in English and Spanish beneficial - Proficient in Microsoft Office and Google applications Benefits Fully Remote! PTO Etc. Originally posted on Himalayas

Наблюдалась 2026-10-19, впервые 2026-10-19, источник — Himalayas (JSON API).

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