E-Commerce Manager

We are looking for a dynamic and results-driven E-Commerce Manager to join our Group, one of the region's leading retail groups. The ideal candidate will have hands-on experience in e-commerce operations, online merchandising, and digital sales within the retail industry.

Key Responsibilities

• Manage day-to-day e-commerce operations, ensuring smooth functioning of online platforms and timely order processing.
• Maintain and update product listings, product descriptions, images, pricing, and promotions across online channels.
• Coordinate with merchandising, marketing, supply chain, and store operations teams to ensure product availability and accurate inventory.
• Support online campaigns, promotional activities, and product launches to drive sales and customer engagement.
• Analyse sales reports and customer behaviour to identify opportunities for improving online performance.
• Monitor customer experience, order fulfilment, returns, cancellations, and customer complaints.
• Ensure product information, pricing, and promotional offers are accurate and up to date across digital platforms.

Requirements

• Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
• 5–8 years of relevant experience in e-commerce operations, preferably within the retail industry.
• Strong understanding of online merchandising, product catalogue management, and digital sales.
• Experience working with e-commerce platforms and marketplace management tools.
• Good analytical skills with the ability to interpret sales reports and performance metrics.
• Proficiency in Microsoft Excel and reporting tools.
• Strong coordination, communication, and problem-solving skills.

Pay: QAR12,000.00 - QAR14,000.00 per month

Work Location: In person