E-Commerce Manager

About the opportunity

All About Doors & Windows is a veteran-owned business serving the door and window replacement parts industry since 1978. We’re seeking an E-Commerce Manager to grow online sales, lead our four-person web team, and improve the quality and accuracy of our online content.

You’ll work with an established team that includes three developers and a photographer. Your focus will be setting priorities, coordinating projects, managing online advertising, and helping the team deliver accurate content and a better shopping experience.

This position reports directly to the General Manager and meets regularly with the President/Owner to discuss company goals, recommend improvements, and help shape our online business.

This is an in person position.

What you’ll do

Lead the web team

• Manage the daily activities, priorities, and project schedules of a four-person team.
• Translate management’s goals into practical plans, assignments, and deadlines.
• Help employees resolve problems, coordinate their work, and complete projects.
• Recommend improvements and keep leadership informed of progress and results.

Improve online content and shopping experiences

• Oversee the accuracy and quality of product listings, images, descriptions, pricing, and other website and marketplace content.
• Identify and correct existing errors and establish review processes to prevent future errors.
• Coordinate product updates, promotions, and website improvements.
• Work with developers and the photographer to improve navigation, product presentation, and the customer experience.

Manage advertising and grow online sales

• Manage Google Ads campaigns and the company’s advertising budget.
• Oversee Google Merchant Center product feeds, listing issues, and product eligibility.
• Monitor advertising performance, spending, conversions, and return on ad spend.
• Identify opportunities to improve traffic, conversion rates, and sales across our websites and marketplaces.
• Recommend and test advertising and promotional strategies.

Manage platforms and coordinate technical improvements

• Oversee online operations across NetSuite/SuiteCommerce, Shopify, Amazon, and eBay.
• Work with developers to prioritize improvements, troubleshoot issues, and evaluate completed work.
• Develop a working understanding of how our websites, integrations, and internal software connections.
• Coordinate technical projects with the employees responsible for development and maintenance.

Use reporting and search insights

• Track sales, website traffic, conversion rates, advertising results, and marketplace performance.
• Use reporting tools such as Google Analytics to identify problems and recommend improvements.
• Improve product content and SEO to help customers find the right products.
• Test emerging search opportunities, including AI-powered search, and evaluate their usefulness to the business.

What we’re looking for

• At least three years of relevant experience in e-commerce operations, marketplace management, or a closely related field.
• Experience leading employees or coordinating a team’s daily work and projects.
• Strong hands-on knowledge of Google Ads and Google Merchant Center.
• Strong proficiency in at least one of these platforms: NetSuite/SuiteCommerce, Shopify, Amazon, or eBay.
• Ability to use sales, advertising, and website data to make informed decisions.
• Strong attention to detail, particularly with product information and online content.
• Ability to organize competing priorities, establish deadlines, and follow projects through to completion.
• Clear communication skills and the ability to work

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person