Duty Manager – Venue Operations (Maternity Cover)
# Duty Manager – Venue Operations (Maternity Cover) **HONG KONG ARTS CENTRE** · Hong Kong · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role About the role Perform the role of Duty Manager to oversee front-of-house operations during performances. Act as the main points of contact for any hirer queries or complaints during the show. Ensure the venue is clean, tidy and ready to welcome audiences and adhere to health and safety policies and procedures. Key responsibilities Supervise ushers to handle ad hoc issues and escalate any unresolved issues or incidents to supervisor promptly Coordinate with team members to handle inquiries, feedback and customer complaints professionally Oversee crowd safety, enforce house rules, and respond to facility or medical emergencies timely Collect and keep venue usage, revenue and visitors' traffic records for reports preparation Prepare monthly analysis reports for management's review Provide administrative supports to the team including assisting the process of venue booking applications, revising operational manuals, preparing ushers' duty rosters, and generating invoices Contract duration: mid-November 2026 to mid-March 2027. Job requirements: Diploma or above in hospitality, event management, or a related discipline Hands-on experience in front-of-house operations is a must Minimum of 3 years' relevant experience in sizable performing arts venues is an added advantage Able to work irregular hours, including shift on Saturdays, Sundays and public holidays as required Customer-oriented and results-driven, with strong communication and interpersonal skills Able to work independently with excellent problem-solving skills Good command of both written and spoken English and Chinese, including Putonghua Proficient in Microsoft Office, including PowerPoint Interested parties please send your resume and covering letter (please state your current and expected salary and available date) to [email redacted, apply via Company website]. Only short-listed candidates will be contacted. We are an equal opportunities employer committed to workforce diversity and fair employment practices. All data collected will be used for recruitment purpose only. Temporary,Contract
Наблюдалась 2026-09-20, впервые 2026-09-20, источник — Indeed.