DSP Assistant Operations Manager
# DSP Assistant Operations Manager **Polo Fleet XP** · Fort Smith, AR 72916 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Job description: Overview The Assistant Operations Manager is responsible for overseeing all aspects of last-mile delivery operations, ensuring safe, efficient, and high-quality service performance. This role manages daily route execution, fleet operations, staffing, and regulatory compliance while driving key performance metrics such as on-time performance, safety standards, and customer satisfaction. The Assistant Operations Manager leads and develops operations managers, dispatchers, and delivery associates, fosters a culture of accountability and continuous improvement, and oversees financial performance including budgeting, labor control, and cost management. This position requires strong leadership, operational expertise, and data-driven decision-making skills, with the ability to thrive in a fast-paced, high-volume logistics environment. Responsibilities - Oversee daily last-mile delivery operations, including route planning, dispatch, and execution - Ensure on-time performance, service quality, and adherence to safety standards - Lead overall employee management, including hiring, training, scheduling, coaching, and performance evaluations - Develop and mentor operations managers, dispatchers, and frontline staff to build a strong leadership pipeline - Manage workforce planning, attendance, engagement, and employee retention initiatives - Oversee full fleet management, including vehicle acquisition, utilization, maintenance, inspections, and vendor coordination - Ensure fleet safety compliance, accident reporting, and preventative maintenance programs - Monitor and improve key performance metrics through data-driven analysis and reporting - Ensure compliance with company policies, safety regulations, and labor laws - Manage budgeting, labor costs, fuel expenses, and overall operational expenditures - Drive continuous improvement initiatives to increase efficiency, productivity, and profitability - Resolve operational challenges quickly while maintaining high customer satisfaction and team morale Pay: $52,000.00 - $70,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off - Tuition reimbursement - Vision insurance Work Location: In person
Наблюдалась 2026-10-16, впервые 2026-10-15, источник — Indeed.