Drain Technician - New London County

Overview

Residential Drain Technician

Looking to advance your career as a Residential Drain Technician ? Join Call The Bee and take the next step in a role where your expertise truly makes an impact . We’re seeking a motivated, skilled drain professional who takes pride in solving problems, serving customers, and continually growing their technical abilities.

Call The Bee offers the stability of a trusted brand, the innovation of a forward‑thinking service organization, and a culture built on excellence and employee growth . If you're ready to elevate your drain‑cleaning career, this is the opportunity for you!

Job Responsibilities

• Drain Cleaning & Clearing – Perform residential drain cleaning using cable machines, high‑pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Sewer Line Diagnostics – Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Troubleshooting & Problem Solving – Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services – Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Customer Communication – Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Cost Estimates & Recommendations – Prepare accurate service estimates and educate customers on long‑term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Service Titan Documentation – Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Equipment Care & Safety – Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Customer Service Excellence – Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

Qualifications

• Experience – 2–3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role.
• Technical Skills – Proficiency with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools.
• Service Software – Experience with Service Titan or similar field‑service software preferred.
• Communication Skills – Strong ability to communicate clearly with customers and team members.
• Attention to Detail – Ability to accurately diagnose issues and perform work that meets safety and code standards.
• Customer‑Focused Mindset – Commitment to delivering high‑quality service with professionalism and a positive attitude.
• Driver’s License – Valid driver’s license with a clean driving record.

Benefits

• Medical, Prescription, Dental & Vision Insurance – Comprehensive coverage with minimal out‑of‑pocket costs.
• Disability & Term Life Insurance – Added financial protection for you and your family.
• Matching 401(K) Program – Competitive retirement savings plan with company match
• Ongoing Training & Development – Opportunities to expand your drain‑cleaning and diagnostic skills.
• Paid Holidays & PTO – Generous paid time off to support work‑life balance.

Join our team at Call The Bee and become part of a company that values its employees, supports professional growth, and delivers exceptional service to every customer. Apply today and build your future with a trusted leader in home services.

Posted Min Pay Rate

USD $25.00/Hr.

Posted Max Pay Rate

USD $35.00/Hr.