Domestic Abuse Team Manager

Are you an experienced housing or social care manager with a passion for supporting survivors of domestic abuse?

The Barnet Group is looking for an exceptional Domestic Abuse Team Manager to lead a specialist frontline service that helps survivors rebuild their lives, access safe accommodation, and achieve long-term independence.

About the Role

You will lead a specialist team responsible for housing needs assessments, floating support services and domestic abuse services including refuge provision, community support and sanctuary schemes. Managing a team of eight, you will drive service excellence, oversee complex cases, develop partnerships, and ensure positive outcomes for survivors and their families.

Key Responsibilities

• Lead, motivate and develop a high-performing specialist team.
• Oversee domestic abuse accommodation and support services.
• Ensure compliance with relevant housing and domestic abuse legislation.
• Manage complex and high-risk cases.
• Build effective partnerships with statutory and voluntary organisations.
• Drive service performance, quality and customer satisfaction.

About You

You will have proven experience managing frontline housing or support services, a strong understanding of domestic abuse and safeguarding, excellent leadership skills and experience working with vulnerable people and partner agencies. Degree-level education or equivalent professional experience is desirable.

Why Join Us?

• 25 days annual leave, increasing with service
• Option to buy or sell annual leave
• Life assurance
• Employee Assistance Programme
• Flexible and agile working
• Competitive pension scheme
• Learning and development opportunities
• Apprenticeship and mentoring programmes
• Volunteering opportunities

About The Barnet Group

The Barnet Group is a local authority-owned organisation that exists to make a positive difference to people's lives. Through our housing, property and support services, we provide homes, services and opportunities that help individuals, families and communities thrive across the London Borough of Barnet.

Every day, our people work together to deliver services that improve wellbeing, support independence and create stronger communities.

The Barnet Group is proud to be an inclusive employer where our people can bring their authentic selves to work. We celebrate diversity, value different perspectives and believe that great people create great outcomes for the communities we serve.

Our values guide everything we do:

• Show Respect – We respect each other and our customers.
• Find Solutions – We work together to meet people's needs.
• Make a Difference – We create positive change to people's lives.

We're committed to creating a workplace where all people feel welcome, supported and able to succeed, regardless of age, disability, gender identity, ethnicity, religion, belief or sexual orientation.

Ready to Join Us?

If you are passionate about supporting survivors of domestic abuse and have the leadership skills to drive high-quality, person-centred services, we would love to hear from you.

This is an opportunity to lead a dedicated team that makes a real difference to the lives of individuals and families affected by domestic abuse. You will play a key role in shaping and developing services, working alongside partners to deliver safe, effective support and positive outcomes across the borough.

Join The Barnet Group and be part of an organisation that is committed to empowering communities, supporting vulnerable residents and creating lasting change.

Please note: Applicants must have the right to work in the UK at the time of application and throughout their employment. The Barnet Group does not hold a sponsor licence and is therefore unable to offer visa sponsorship for this role.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so we encourage early applications.

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Pay: From £47,479.12 per year

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Life insurance
• On-site parking
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Sick pay
• Transport links
• Work from home

Ability to commute/relocate:

• Colindale NW9 8EW: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have extensive experience of working effectively with vulnerable people experiencing complex issues – including domestic abuse - in a front-line Housing or Social Care role?
• Do you have experience in multi-agency working and working collaboratively using a partnership model, to identify and implement solutions and achieve a positive outcome for customers?
• Do you have a proven track record of managing and developing staff in a frontline Housing environment ?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Colindale NW9 8EW