DISTRIBUTION AND SHIPPING MANAGER

You will plan and manage how our products move, from suppliers to our warehouse and on to customers. You will own our carrier relationships, shipping costs and delivery performance.

Distribution planning

• Plan daily and seasonal dispatch of UK and international order
• Forecast shipping volumes and arrange carrier capacity for peak periods
• Decide delivery routes, services and carriers for each market
• Plan inbound freight from suppliers and manage arrival schedules

Carriers and costs

• Select and manage our courier and freight partners
• Negotiate carrier contracts and rates
• Manage the distribution budget, and report on cost per order
• Audit carrier invoices and resolve disputes

Compliance and delivery performance

• Manage customs documentation, duties and import and export compliance
• Set delivery targets, and report on on-time performance
• Track shipments from dispatch to delivery, and resolve delays and failed deliveries
• Manage the returns process and reverse logistics
• Improve distribution processes and systems

Working with other teams

• Advise on lead times and freight costs for stock purchases
• Give the sales team confirmed delivery dates for orders and promotions

What you need

• Degree in logistics, supply chain, business or a related subject, or equivalent experience
• 2 or more years in distribution, shipping or logistics
• Experience managing couriers or freight partners and negotiating rates
• Knowledge of international shipping and UK customs procedures
• Experience with shipping or order management systems such as Shopify, Linnworks or ShipStation
• Strong Excel and budget management skills
• Clear written and spoken English

Nice to have

• Experience in fashion or apparel
• Knowledge of EU customs procedures
• Professional logistics qualification

The opportunity

• Guildford, Surrey, UK
• Full-time | Permanent | On-site
• £34,000 – £36,000 per annum
• 37.5 hours per week
• 25 days’ annual leave + UK bank holidays
• Workplace pension

Skilled Worker visa sponsorship may be considered for eligible candidates, subject to UK immigration requirements.

Pay: £34,000.00-£36,000.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Work Location: In person