Dispatcher-POMEC

Main Duties and Responsibilities:

• Serve as the primary administrator and technical point of contact for HOTSOS within the Engineering Department.
• Configure and maintain engineering-related workflows, work order categories, preventive maintenance schedules, escalation rules, and asset hierarchies.
• Monitor, assign, prioritize, and track engineering work orders to ensure timely completion and compliance with service standards.
• Maintain accurate records for equipment, assets, and maintenance history within HOTSOS and other Facility tracking programs.
• Support preventive and corrective maintenance programs by ensuring tasks are properly scheduled, documented and dispatched.

Required Qualifications

• High school diploma or equivalent required
• A minimum of 2 years of experience using HOTSOS or a similar computerized maintenance management system in a hotel or facilities environment.