Director of Technology & Artificial Intelligence

Director of Technology & Artificial Intelligence (AI)

Position Overview

Farahi Law Firm is an award-winning personal injury firm dedicated to fighting for the injured and delivering exceptional legal representation. We are a fast-growing, client-centric team that values aggressive advocacy, innovation, and community impact. We are seeking an experienced We are seeking a strategic, innovative, and results-driven Director of Technology & Artificial Intelligence (AI) to lead the organization's technology strategy, AI transformation, systems integration, and digital innovation initiatives.

This position will be responsible for identifying, developing, and implementing technology and AI-driven solutions that streamline legal operations, improve employee productivity, enhance decision-making, and support business growth.

The ideal candidate combines strong technical expertise with business leadership, hands-on AI implementation experience, and the ability to translate emerging technologies into measurable operational improvements.

A key requirement is familiarity with AI-driven tools, including ChatGPT, and the ability to integrate such technologies into the training process, along with strong experience with Learning Management Systems (LMS).

KEY RESPONSIBILITIES

1. Technology Strategy & Leadership

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Develop and execute a comprehensive technology and AI roadmap aligned with organizational objectives.

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Lead technology modernization, digital transformation, and operational automation initiatives.

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Evaluate existing platforms, infrastructure, and systems to identify opportunities for improvement.

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Establish technology governance, performance standards, and scalable technology solutions.

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Collaborate directly with executive leadership on strategic technology investments and priorities.

1. Artificial Intelligence & Automation

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Lead the adoption and integration of AI technologies across departments, including Legal Operations, Intake, Marketing, Finance, Recruitment, and Human Resources.

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Identify opportunities to automate repetitive processes, reduce manual workloads, and increase operational efficiency.

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Design and oversee AI-powered workflows, intelligent assistants, document processing, and predictive analytics solutions.

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Evaluate AI tools, including large language models (LLMs), generative AI applications, and automation platforms.

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Establish AI governance standards addressing accuracy, privacy, security, human oversight, and responsible use.

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Measure AI initiatives based on productivity improvements, cost savings, adoption rates, and business impact.

1. Systems Integration & Infrastructure

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Oversee the integration, optimization, and maintenance of enterprise systems and technology platforms.

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Ensure reliable data flow between case management, CRM, HR, recruitment, finance, and communication systems.

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Direct technology infrastructure improvements, system upgrades, and vendor integrations.

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Establish standards for data quality, system reliability, scalability, and business continuity.

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Partner with IT personnel and external technology providers to resolve critical technical challenges.

1. Cybersecurity, Compliance & Risk Management

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Develop and implement information security strategies to protect confidential company and client information.

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Ensure AI and technology initiatives comply with applicable privacy, cybersecurity, and legal industry requirements.

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Oversee access management, data protection, vendor security assessments, and technology risk mitigation.

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Establish incident response, disaster recovery, and business continuity procedures.

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Ensure appropriate safeguards for confidential and privileged information processed through AI systems.

1. Technology Team & Vendor Management

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Lead, mentor, and develop technology, IT, automation, and AI specialists.

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Establish measurable team objectives, accountability standards, and performance metrics.

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Evaluate technology vendors, software providers, and external development partners.

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Manage technology budgets, software licensing, vendor contracts, and overall technology expenditures.

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Promote a culture of continuous improvement, innovation, and cross-functional collaboration.

1. Business Process Optimization

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Partner with department leaders to understand operational challenges and identify technology-driven solutions.

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Implement AI-enabled process improvements supporting faster case handling, stronger reporting, and better service delivery.

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Develop reporting dashboards and data analytics capabilities for leadership.

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Drive technology adoption through structured implementation, training, and change management.

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Prioritize projects based on feasibility, return on investment, business impact, and operational urgency.

REQUIRED QUALIFICATIONS

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Bachelor's degree in Computer Science, Information Technology, Artificial Intelligence, Engineering, or a related field.

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Minimum of 8–10 years of progressive experience in technology, IT leadership, software engineering, or digital transformation.

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At least 3–5 years of experience leading technology teams, AI initiatives, or enterprise automation projects .

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Demonstrated success implementing AI-powered solutions and integrating enterprise technology systems.

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Strong understanding of generative AI, LLMs, API integrations, workflow automation, and data analytics.

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Experience overseeing cybersecurity, cloud infrastructure, vendor management, and technology budgets.

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Proven ability to develop technology strategies that generate measurable business results.

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Strong executive communication, stakeholder management, and organizational leadership skills.

PREFERRED QUALIFICATIONS

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Experience in legal services, professional services, or other highly regulated industries.

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Knowledge of legal technology platforms, including case management software such as Filevine.

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Experience with AI development frameworks, Python, SQL, cloud services, and enterprise API integrations.

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Familiarity with document intelligence, AI agents, retrieval-augmented generation (RAG), and intelligent process automation.

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Certifications or advanced education in AI, technology leadership, cloud architecture, cybersecurity, or project management.

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Experience managing technology initiatives across geographically distributed teams.