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Director of Sales Operations

HBS HospitalityLouisville, KY 40202

Overview We are seeking a dynamic and strategic Director of Sales to lead and optimize our sales functions across four hotel properties, including IHG and Hilton brands.

This pivotal role is designed for a motivated leader who thrives on driving revenue growth, streamlining sales processes, and empowering teams to achieve exceptional results. As the backbone of our sales organization, you will harness your expertise in management, business development, and technology sales to shape our sales strategy and foster a high-performance culture. Your leadership will ensure seamless coordination between marketing, account management, and technical sales teams, all while delivering outstanding customer service.

Duties

  • Develop and execute comprehensive sales strategies that align with company goals, emphasizing outside sales and B2B (business-to-business) relationships.
  • Lead, mentor, and manage the sales team to foster a motivated environment focused on exceeding targets through effective management and coaching.
  • Oversee the implementation and utilization of Salesforce and other CRM tools to track pipeline activity, forecast accurately, and analyze sales performance metrics.
  • Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and expanding existing accounts through strategic negotiation and account management.
  • Collaborate with marketing teams to develop targeted campaigns that support lead generation efforts and enhance brand visibility in competitive markets.
  • Analyze sales data to identify trends, optimize processes, and improve overall efficiency in technical and technology sales environments.
  • Facilitate cross-functional communication between sales, customer service, product teams, and executive leadership to ensure alignment on goals and initiatives.

Qualifications

  • Proven experience in outside sales with a strong background in B2B sales environments.
  • Demonstrated management skills with prior success leading high-performing sales teams.
  • Expertise in business development strategies that drive growth through new client acquisition and account expansion.
  • Proficiency with Salesforce or similar CRM platforms for data analysis, pipeline management, and reporting.
  • Strong negotiation skills coupled with excellent communication abilities to build lasting client relationships.
  • Knowledge of marketing principles as they relate to lead generation and brand positioning.
  • Experience in technical or technology sales sectors is highly desirable.
  • Exceptional analysis skills to interpret complex data sets for strategic decision-making.
  • A customer-centric mindset combined with leadership qualities that inspire team excellence. Join us as we push boundaries in the world of sales! This role offers an exciting opportunity to shape our growth trajectory while leading a talented team dedicated to delivering innovative solutions and outstanding service worldwide. If you’re passionate about driving results through strategic management, technical expertise, and energetic leadership — we want to hear from you!

Pay: From $60,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Referral program
  • Vision insurance

Work Location: In person

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