Director of Sales

Job Overview

Hotel Indigo Flushing is seeking an experienced, motivated, and results-driven Director of Sales to lead the hotel’s sales efforts and drive revenue growth across key market segments.

This role is ideal for a hands-on sales leader who understands the New York City and Queens hotel market, enjoys building client relationships, and knows how to turn opportunities into measurable revenue.

The Director of Sales will report to the General Manager and Regional Director of Sales and will work closely with Revenue Management, Operations, and corporate leadership.

We are looking for someone who is proactive, organized, accountable, and comfortable being directly involved in prospecting, client development, site tours, negotiations, and closing business.

Responsibilities

• Develop and execute the hotel’s overall sales strategy to achieve revenue and market share goals.
• Actively prospect for new business through phone calls, emails, client visits, networking, and market research.
• Build and maintain relationships with corporate accounts, airline and crew accounts, travel managers, meeting planners, and group clients.
• Identify new business opportunities within Flushing, Queens, LaGuardia Airport, and the greater New York City market.
• Manage and grow existing key accounts while continuously identifying new revenue opportunities.
• Respond to RFPs, group inquiries, and negotiated account opportunities in a timely and professional manner.
• Conduct hotel site tours, client meetings, presentations, and sales calls.
• Negotiate rates, contracts, and account terms within approved guidelines.
• Work closely with Revenue Management to evaluate pricing, availability, account production, and market opportunities.
• Partner with the General Manager and operations team to ensure client expectations and commitments are properly communicated and delivered.
• Monitor account production, pace, pickup, market trends, and competitor activity.
• Prepare sales forecasts, action plans, reports, and performance updates for hotel and corporate leadership.
• Maintain accurate account records, sales activities, and follow-up in the hotel’s sales systems.
• Participate in brand initiatives, sales calls, trade events, networking events, and local business outreach.
• Support and develop the hotel sales team while creating a culture of accountability, follow-up, and continuous growth.
• Oversee, coach, and develop the Sales Coordinator, who will report directly to the Director of Sales.
• Ensure all sales efforts are aligned with the hotel’s budget, revenue strategy, and overall business objectives.

What We’re Looking For

• Previous hotel sales experience required.
• Prior Director of Sales, Senior Sales Manager, or strong hotel Sales Manager experience preferred.
• Strong knowledge of corporate, group, negotiated, and business transient sales.
• Experience with airline, crew, airport, or Queens market business is a strong plus.
• Familiarity with the New York City hotel market preferred.
• Strong prospecting and business development skills.
• Ability to build long-term client relationships and close business effectively.
• Strong understanding of hotel revenue management, pricing, occupancy, ADR, and market segmentation.
• Excellent communication, presentation, negotiation, and organizational skills.
• Ability to work independently while collaborating closely with hotel and corporate leadership.
• Strong follow-up and time-management skills.
• Comfortable working in a fast-paced and competitive hotel environment.
• IHG experience is preferred but not required.
• Experience with hotel sales systems, brand RFP tools, and CRM platforms is a plus.

Leadership Style

We are looking for a Director of Sales who:

• Is hands-on and actively involved in selling.
• Takes ownership of results.
• Follows through consistently.
• Develops relationships instead of waiting for business to come in.
• Works well with Revenue Management and Operations.
• Can coach and develop junior sales team members.
• Brings ideas, solutions, and opportunities to the table.
• Is comfortable being held accountable for measurable sales results.

Why Join Our Team?

Hotel Indigo Flushing is managed by a fast-growing hotel management company with an expanding portfolio and strong focus on developing its leaders.

This position offers the opportunity to lead sales at a well-positioned New York City-area hotel while working closely with experienced regional and corporate leadership.

As the management company continues to grow, there are opportunities for strong performers to expand their responsibilities and continue developing their careers.

If you are a motivated hotel sales professional who enjoys building business, developing relationships, and directly impacting hotel performance, we would love to hear from you.

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person