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Director of Sales

Guests, Inc.Lynchburg, VA 24502

The La Quinta Inn and Suites Lynchburg at Liberty University, a property managed by Guests, Inc., a full service hotel management company since 1989, is seeking a dynamic Director of Sales to join our team. Our Director of Sales will have outside sales experience, a strong background in client relationship building, and familiarity with lead generation and tracking software. We are looking for a candidate who is self-motivated, organized, and goal-oriented. Strong customer service and sales skills are a must. Our ideal candidate will have a proven track record in sales and customer service and is looking for a true team environment.

If you have a background in sales & hospitality and are looking for more than just your next job, please apply today for immediate consideration.

Successful Candidates Must Have:

· Strong customer service background

· Self-motivated & organized

· Comfortable with outside sales calls and quotas

· Professional corporate attire & attitude

· Excellent verbal and written skills

· Proficiency in Microsoft Office suite

· Familiarity with sales databases

· Outside sales and previous hotel experience is a must

· Flexible schedule

· Possess at least 2+ years of outside sales experience with a proven track record for closing business and building client relationships

· Follow the “We Love Guests” philosophy

Primary Responsibilities Include:

· Maintain and promote a teamwork environment with effective and clear communication among coworkers

· Have an “open door" policy for open communication within department

· Provide opportunities for cross-training, development, and growth

· Ensure hotel meets or exceeds budgeted goals including department-specific revenue goals and sales call goals.

· Follow company cross-sell procedures.

· Solicit business through personal calls, trips as needed, and networking.

· Develop and send informative press releases highlighting all activities as requested by the corporate office.

· Actively participate in industry and civic organizations, serving as a representative of the company to enhance our knowledge of local operations and activities.

· Continue to develop and educate self and staff.

· Take the lead with group bookings, site inspections, and visits, and in multi-person sales offices aid with group bookings, site inspections, and visits as needed. Ensure implementation of property booking procedures.

· Work directly with the Host (General Manager) and the team on the market plan, quarterly plan, and budgets.

· Manage advertising, direct mail, and sales budget, making appropriate recommendations for realignment, when necessary.

· Monitor overall office workflow and make adjustments as necessary.

· Yield rates weekly with Host and FOM. (Multi-person sales office includes Sales Manager and the Yield/Reservations Coordinator).

· Oversee and ensure the update of the different websites and the GDS.

· Responsible for training sales managers (multi-person sales office) and department heads on appropriate aspects of Cross Sell

· Meets or exceeds budgeted revenues for assigned market segment(s).

· Meets or exceeds call quotas and meets required mix of call types.

· Perform any projects assigned by the Host.

What we Offer:

· PTO/Vacation Time

· Employee Discounts

· Bonus Opportunities

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Experience:

  • Hospitality: 2 years (Required)

Work Location: In person

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