Director of Sales
The La Quinta Inn and Suites Lynchburg at Liberty University, a property managed by Guests, Inc., a full service hotel management company since 1989, is seeking a dynamic Director of Sales to join our team. Our Director of Sales will have outside sales experience, a strong background in client relationship building, and familiarity with lead generation and tracking software. We are looking for a candidate who is self-motivated, organized, and goal-oriented. Strong customer service and sales skills are a must. Our ideal candidate will have a proven track record in sales and customer service and is looking for a true team environment.
If you have a background in sales & hospitality and are looking for more than just your next job, please apply today for immediate consideration.
Successful Candidates Must Have:
· Strong customer service background
· Self-motivated & organized
· Comfortable with outside sales calls and quotas
· Professional corporate attire & attitude
· Excellent verbal and written skills
· Proficiency in Microsoft Office suite
· Familiarity with sales databases
· Outside sales and previous hotel experience is a must
· Flexible schedule
· Possess at least 2+ years of outside sales experience with a proven track record for closing business and building client relationships
· Follow the “We Love Guests” philosophy
Primary Responsibilities Include:
· Maintain and promote a teamwork environment with effective and clear communication among coworkers
· Have an “open door" policy for open communication within department
· Provide opportunities for cross-training, development, and growth
· Ensure hotel meets or exceeds budgeted goals including department-specific revenue goals and sales call goals.
· Follow company cross-sell procedures.
· Solicit business through personal calls, trips as needed, and networking.
· Develop and send informative press releases highlighting all activities as requested by the corporate office.
· Actively participate in industry and civic organizations, serving as a representative of the company to enhance our knowledge of local operations and activities.
· Continue to develop and educate self and staff.
· Take the lead with group bookings, site inspections, and visits, and in multi-person sales offices aid with group bookings, site inspections, and visits as needed. Ensure implementation of property booking procedures.
· Work directly with the Host (General Manager) and the team on the market plan, quarterly plan, and budgets.
· Manage advertising, direct mail, and sales budget, making appropriate recommendations for realignment, when necessary.
· Monitor overall office workflow and make adjustments as necessary.
· Yield rates weekly with Host and FOM. (Multi-person sales office includes Sales Manager and the Yield/Reservations Coordinator).
· Oversee and ensure the update of the different websites and the GDS.
· Responsible for training sales managers (multi-person sales office) and department heads on appropriate aspects of Cross Sell
· Meets or exceeds budgeted revenues for assigned market segment(s).
· Meets or exceeds call quotas and meets required mix of call types.
· Perform any projects assigned by the Host.
What we Offer:
· PTO/Vacation Time
· Employee Discounts
· Bonus Opportunities
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Hospitality: 2 years (Required)
Work Location: In person
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