Director of Revenue

Award-winning and TripAdvisor’s recommended 454-room 4.5-star Dorsett Wanchai, Hong Kong is situated on the former Xin Hua News Agency Building, right amidst the commercial district of Wan Chai and shopping attractions of Causeway Bay. It offers guests convenience and an utmost accommodation experience with its strategic location, unmatched value and a new dimension of comfort. Dorsett Wanchai, Hong Kong carves a niche for itself with its excellent customer service and product innovation. In addition, Dorsett Wanchai, Hong Kong is committed to the continued improvement for the environment and social sustainability performance.

Responsibilities:

Manage and optimize all distribution channels, reservations, and revenue systems to ensure pricing, restrictions, rate parity and content accuracy are correctly maintained across networks

Prepare demand forecasts, predictive analysis, and daily, monthly and yearly reports to maximize overall yield and overall profitability

Analyse historical data, forward-booking curves, and competitive set data for both transient and group activities to identify market demand, price elasticity, and revenue opportunities

Perform rate loading and manage room inventory in all channels

Advise the management on E-Commerce and set marketing strategies

Conduct quantitative customer research across distribution channels, segments and market origins to identify shifting booking patterns

Provide up-to-date insights and market information which impact the industry

Manage booking engine content and layout, monitor direct booking engine performance

Work with Accounts Department on budgeting, forecasting, and financial reporting

Work closely with all other hotel operating departments for creating different room packages

Lead, inspire, and develop the Reservations team, fostering a culture of accountability, innovation, and continuous improvement

Requirements:

Degree Holder in Hospitality Management, Tourism or related disciplines

8–10 years of hotel revenue management experience is preferred

At least 2-3 years of experience as Department Head role or revenue leadership role

Proficiency and hands-on experience with Revenue Management Systems (e.g. Duetto), PMS, CRS, Channel Managers and OTA extranets

Detail-minded, good organizational and communication skills

Excellent and effective communication with professional presentation skills, capable to present complex market data as clear, actionable strategies for senior leadership

Strong problem-solving skills and can work independently under pressure in a fast-paced environment

Proficiency in computer operations, advanced Excel data modelling, and experience with Business Intelligence (BI) or data visualization tools

Good command of spoken Cantonese, English and Mandarin

We offer an attractive remuneration package, benefits and career advancement opportunities. If you are interested in joining us, a dynamic hospitality group, please send your full resume with expected salary and availability to Human Resources Department through one of the following means:

E-mail: [email redacted, apply via Company website]

WhatsApp: 6754 7875

Applicants who do not hear from us within eight weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.

Full-time,Permanent