Director, Project / Programme Execution

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Director, Project / Programme Execution

Reporting to: Senior Director, Technology & Digital Transformation, WPM APAC

Summary

This role serves as the primary business operations-to-technology transition lead supporting the WPM Technology & Digital Transformation function across APAC. The role bridges Operations, Technology Delivery Teams, and WPM Stakeholders to ensure technology implementations deliver sustainable operational outcomes, data integrity, governance, adoption, and business value.

Duties and Responsibilities

Partner with WPM FM Operations, Account Teams, and Technology Delivery teams incl Corrigo Deployment team to drive successful technology and data transition programs across APAC WPM.

Assess operational readiness, process maturity, and data quality prior to technology deployments and account onboarding activities.

Develop and maintain standardized Tech & Data transition frameworks, deployment playbooks, governance models, and best practices suis each Account transitioned.

Establish readiness criteria, go-live checkpoints, and post-deployment stabilization processes.

Translate business requirements into technology and data requirements, ensuring alignment between operational needs and system capabilities including KPI reporting.

Drive account specific data governance initiatives, reporting standards, data ownership, and quality controls.

Develop and execute change management, communication, training, and adoption strategies.

Facilitate stakeholder engagement across regional and global teams.

Identify process improvement, automation, analytics, and AI opportunities.

Maintain transition documentation, governance records, and deployment standards.

Perform other transition duties as assigned.

MUST-HAVE Requirements

Minimum 5 years of experience in digital transformation, technology implementation, business process improvement, workplace management, facilities management, or related fields.

Experience leading business readiness, transition, or change management initiatives for technology deployments.

Strong understanding of data governance, data quality management, and reporting frameworks.

Ability to translate business requirements into operational and technology solutions.

Strong stakeholder management and communication skills.

Advanced proficiency in Microsoft Power BI, Excel, Power Platform, and reporting tools.

GOOD-TO-HAVE Requirements

Experience with Corrigo, ServiceNow, or other JLL WPM / EDP technology platforms.

Experience supporting regional or global transformation programs.

Certification in Change Management, Agile, Project Management, Human Centred Design (HCD) or Scrum

Experience with AI, automation, analytics, or digital workplace initiatives.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.