Director of Operations – Multi-State Parking & Valet ($67,900–$90,000 + Profit Sharing)

Director of Operations – The Parking Guys

Location: Nashville, TN (oversees operations in every state we operate). Full-time.

Pay: $67,900 starting salary + $1,000 sign-on bonus (paid after 90 days). Pay increases every 60 days based on performance review, up to $90,000. Once you reach $90,000, you become eligible for profit sharing.

About the Role

The Parking Guys is hiring a Director of Operations to own our entire parking and valet operation across every market we serve. Based in Nashville, this leader will run day-to-day operations in all states, build and lead the team under them, and be the single point of accountability to the CEO.

This role is built on one principle: full ownership. The CEO should not need a text message or email about operations outside of your weekly report, unless something is truly urgent. You keep track of everything, solve problems before they escalate, and report clearly and on time.

What You'll Own

• Full oversight of parking, valet, and lot operations in every state and market
• Lead, hire, train, and hold accountable Site Managers, Parking Lot Managers, and field teams
• Build your own team: recruit and hire the people under you needed to hit operational objectives
• Staffing and scheduling coverage at every location, including day, evening, and event shifts
• Client and property manager relationships; resolve issues before they reach the CEO
• Operational budgets, labor costs, payroll accuracy, and site profitability
• Cash handling, revenue reconciliation, and loss prevention controls
• Safety, compliance, incident reporting, and damage claims
• Launching new sites and markets with consistent standards
• Tracking every open issue, task, and metric across the operation

Reporting Requirements

• Deliver a weekly written operations report to the CEO covering staffing, revenue, labor, incidents, client issues, and open items
• Be the single channel for operational updates; managers report to you, you report to the CEO
• Only urgent issues are escalated immediately; everything else goes in the weekly report
• No surprises: problems, risks, and decisions needed are surfaced in the report with your recommended solution

What We're Looking For

• 5+ years of operations management experience, ideally in parking, valet, hospitality, transportation, or field services
• Experience managing multiple sites or multi-state teams
• Proven record of building accountability, systems, and clear reporting
• Strong with numbers: budgets, P&L, labor and payroll
• Organized, self-directed, and calm under pressure
• Comfortable with scheduling, reporting, and spreadsheet/software tools
• Valid driver's license and ability to travel to sites in other states as needed
• Background check required

Why Join The Parking Guys

• $67,900 starting salary
• $1,000 sign-on bonus after 90 days
• Pay increases every 60 days based on performance review, up to $90,000
• Profit sharing once you reach $90,000
• Real authority to run and shape a growing multi-state operation
• Direct line to the CEO and room to grow with the company

How to Apply

Apply online at theparkingguys.com. Include a short note on the largest operation you've managed and how you reported results.

Pay: $67,900.00 - $90,000.00 per year

Application Question(s):

• Tell us about one time you had to hold someone accountable and how it went.

Work Location: In person