Director of Operations / COO – Dermatology & Medical Aesthetics

Position Overview

REJUVA is seeking a highly motivated, energetic, tech-savvy, and results-driven Director of Operations / Chief Operating Officer (COO) with proven hands-on operational leadership experience in dermatology, medical spas, plastic surgery, aesthetic medicine, or comparable outpatient specialty medical practices.

We are looking for an entrepreneurial, forward-thinking leader who is passionate about business growth, technology, innovation, and operational excellence. The ideal candidate combines strong financial and analytical capabilities with the ability to independently develop and execute strategies that improve revenue, profitability, marketing performance, employee productivity, and patient experience.

This is not a traditional medical office manager or administrative position. REJUVA has dedicated office-management and administrative personnel responsible for routine tasks. We are seeking someone who can take ownership of organizational performance, identify opportunities, implement improvements, leverage technology and automation, establish meaningful KPIs, and deliver measurable results.

The successful candidate will work directly with physician ownership and play an active role in shaping the organization's growth and development. We value initiative, adaptability, technological proficiency, creativity, and demonstrated accomplishments over corporate titles or years spent in administrative positions.

Key ResponsibilitiesOperations & Organizational Growth

• Independently oversee and optimize operations across clinical, cosmetic, and administrative departments.
• Identify inefficiencies and growth opportunities, develop strategies, implement solutions, and measure results.
• Establish scalable workflows, departmental accountability, and operational performance standards.
• Lead strategic initiatives involving staffing optimization, service-line development, organizational expansion, and operational efficiency.
• Collaborate with existing office-management personnel while maintaining direct accountability for overall business performance.

Financial Analysis, KPIs & Business Performance

• Personally develop, generate, analyze, and continuously improve financial and operational KPIs , dashboards, and management reports.
• Analyze revenue, expenses, profitability, provider productivity, scheduling utilization, patient acquisition costs, and service-line performance.
• Develop budgets, forecasts, financial targets, and actionable improvement plans.
• Identify opportunities to improve profitability, reduce unnecessary expenses, and optimize revenue-cycle performance.
• Use data to guide decisions, track results, and continuously improve organizational performance.

Marketing, Technology & Business Development

• Develop and execute measurable growth strategies , rather than simply overseeing marketing vendors or existing campaigns.
• Evaluate digital marketing, advertising ROI, lead generation, conversion rates, patient retention, and referral development.
• Implement and optimize AI-powered tools, automation, CRM systems, analytics platforms, and other technologies to improve efficiency and business performance.
• Lead physician liaison, community outreach, strategic partnerships, and business-development initiatives.
• Identify opportunities for new services, geographic expansion, and increased revenue.

Employee Leadership & Patient Experience

• Lead department managers and employees, establishing clear expectations, productivity goals, and accountability.
• Oversee employee development, performance management, staffing effectiveness, and organizational communication.
• Maintain an active presence throughout the practice and interact directly with physicians, providers, employees, and patients.
• Identify and resolve recurring employee, workflow, and patient-experience issues.

Compliance & Quality

• Ensure appropriate operational adherence to HIPAA, OSHA, employment requirements, healthcare regulations, and organizational policies.
• Collaborate with clinical leadership to maintain patient safety, quality standards, and consistent operational procedures.

Required Qualifications

Applicants must meet the following requirements:

• Minimum 5 years of progressive operational leadership experience in outpatient healthcare , including direct responsibility for organizational performance and growth.
• Direct experience as a Director of Operations, COO, Regional Operations Director, or equivalent operational leader in dermatology, medical spas, plastic surgery, aesthetic medicine, or a closely related outpatient specialty medical practice.
• Demonstrated success in independently developing and executing initiatives that improved revenue, profitability, patient acquisition, or operational efficiency.
• Proven ability to create, implement, analyze, and act upon financial and operational KPIs , rather than simply reviewing existing reports.
• Strong financial and analytical capabilities, including budgeting, forecasting, expense management, and profitability analysis.
• Experience managing marketing performance, patient acquisition strategies, business development, or service-line growth.
• Demonstrated proficiency with Excel, data analytics, business dashboards, digital marketing platforms, EMRs, and practice-management systems .
• Experience implementing or optimizing technology, automation, CRM platforms, or AI-powered business tools.
• Proven experience supervising multiple departments, developing employees, and establishing accountability.
• Strong communication, leadership, organizational, and problem-solving abilities, with an entrepreneurial and results-oriented mindset.

Candidates whose experience is limited to traditional office management, hospital administration, or administrative coordination without direct outpatient operational leadership and business-growth responsibilities will not meet the requirements.

Preferred Qualifications

• Leadership experience in practices offering both insurance-based medical services and elective/cash-pay aesthetic treatments.
• Demonstrated success growing a dermatology, medical aesthetics, plastic surgery, or comparable outpatient healthcare organization.
• Experience with multi-location operations, new service-line launches, or practice expansion.
• Experience with marketing analytics, lead conversion, patient acquisition costs, and return-on-investment reporting.
• Familiarity with modern AI platforms, automation tools, CRM systems, and healthcare business intelligence software.

About REJUVA & Benefits

REJUVA Dermatology, Vein & Cosmetic Center is a growing, physician-led multi-specialty medical practice providing advanced medical and surgical dermatology, Mohs surgery, cosmetic and laser treatments, vein care, hair restoration, and physician-guided medical weight loss.

Our combination of medical, surgical, and elective aesthetic services creates a dynamic environment with substantial opportunities for innovation, business development, and continued expansion.

We offer a competitive compensation package with performance-based incentives, health insurance, paid time off, paid holidays, retirement benefits, employee discounts on cosmetic services and skincare products, and opportunities for professional growth , subject to applicable benefit policies.

This position offers direct collaboration with physician ownership and the opportunity to make a meaningful, measurable impact on the organization's performance and future direction.

The Leader We Are Looking For

We are seeking a proven healthcare business operator—not simply an administrator.

The ideal candidate is ambitious, proactive, analytical, technologically proficient, adaptable, and highly accountable. This individual should be comfortable independently evaluating business performance, identifying opportunities, developing strategies, and executing initiatives that produce measurable results.

We value demonstrated achievements, creative problem-solving, technological innovation, and a genuine commitment to growth .

The successful candidate will take ownership of business operations, reduce physician ownership's involvement in routine operational management, and help drive REJUVA's continued growth and development.

Compensation

Base Salary: $100,000 annually Annual Performance Bonus: Up to $50,000 based on measurable operational, financial, marketing, and growth objectives Total Potential Annual Compensation: $150,000 Job Type: Full-Time, On-Site Location: Venice / Sarasota, Florida

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person