Director of Operations

Position Summary:

This position will focus on our corporate goals of community inclusion and social impact and will promote a culture that exemplifies our corporate values, including compassion, progress, leadership, and stewardship. The Director Of Operations will report directly to the CEO and will lead staff in achieving measurable, cost-effective results that are aligned with corporate goals and values. The Director Of Operations will be responsible for the day-to-day operation of Their Place programs and services.

Essential Job Functions:

Strategic Development

• Collaborate with CEO to develop strategic direction of the organization, including planned expansion of day programs and development of residential programs

Develop strategic plans for new programs, including systems to involve multiple stakeholders in development process

Report regularly to the CEO about progress towards achieving program goals

Performance Management

Work with CEO to set comprehensive, specific goals for employee performance and growth throughout the organization

Develop comprehensive organization-wide evaluation program to apply goals to employee performance, evaluate whether employees have reached their goals, and tie employee compensation and rewards to performance objectives

Operational Development

Promote the mission, strategic goals, and corporate values of Their Place

Supervise the work of managers and specialists in the day program, coaching program, human resources, and marketing and development efforts

Develop technology strategy and manage the implementation of technological systems

Communicate regularly with direct reports, and facilitate communication within staff

Research and apply for grants or other funding opportunities

Compliance and Policy Development

Collaborate with the Chief Financial and Compliance Officer to ensure that Their Place services are operated consistent with accounting practices, financial controls, and annual budget

Collaborate with the Chief Financial and Compliance Officer to ensure that Their Place services are operated consistent with state law and DOD regulations and bulletins

Reviews and development; organizational policies and procedures

Other duties as assigned

Minimum Qualifications:

Ten or more years of management experience in the nonprofit sector, ideally in the ID/DD or similar field.

Bachelor’s degree in business administration or related field, MBA or other post-graduate degree preferred.

Proven expertise in reaching business objectives, leading a diverse staff, and achieving measurable results.

Competencies:

Integrity

Commitment to corporate goals and values

Ability to make independent decisions and adapt to changing priorities

Exceptional ability to work with a diverse set of stakeholders

Ability to recognize opportunities and develop new initiatives

Demonstrates excellent judgment and interpersonal skills

Excellent verbal and written communication skills

Supervisory Responsibilities:

Director of Programs

Director of Human Resources

Director of Marketing and Development

Travel:

10%. Must be able to travel in all modes of transportation

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to occasionally lift objects up to 10 lbs.

Ability to continuously sit, occasionally walk and/or stand.

Work Environment:

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job.

While performing duties of this job, the employee is regularly exposed to multi-occupant office with multiple conversations simultaneously occurring.

Language Skills:

Ability to speak, read and write English.

Mathematical Skills:

Ability to add, subtract, multiply and divide all units of measure using whole numbers, common fractions, and decimals.

Ability to manage and analyze data accurately and timely.

Computer Skills:

Strong working knowledge of Microsoft Office Suite

Reasoning Ability:

Ability to reason with problems involving several variables in standardized situations.

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person