Director of Operations

Summit Cleaning is hiring a Director of Operations to run day-to-day operations and build the team and systems needed for continued growth. Reporting to the CEO, this leader will guide the Field Coordinator, take ownership of routine staffing and operating decisions, and build a weekly management process that turns company priorities into clear assignments and measurable results.

Director will develop frontline leaders, improve staffing and service delivery, and work closely with Service and Growth to align customer demand with field capacity. Summit is operating near a $2 million annual run rate and is building toward its next major milestone of a $4 million run rate and approximately 45 field technicians. Its longer-term vision extends beyond that milestone through sustainable growth.

Position details

Reports to: CEO

Classification: Full-time salaried exempt

Schedule and location: Monday through Friday approximately 8:00 am to 5:00 pm, primarily in office in Westminster, Colorado.

Salary: $95,000 to $110,000 annually based on demonstrated experience and prior results

Anticipated start: December 2026 or January 2027

Core areas of ownership

· Operational leadership and execution: Translate company goals into priorities, owners, timelines, and execution plans. Lead operating meetings, project tracking, cross-functional coordination, and daily problem-solving. Establish clear decision rights and escalation paths so issues are resolved at the appropriate level.

· People recruiting and leadership: Own workforce planning and hiring for field and non-leadership office positions. Oversee onboarding, training, attendance, time off, performance management, documentation, corrective action, and routine separations. Develop coordinators, trainers, and emerging leaders to take greater ownership.

· Systems and continuous improvement: Build, document, automate, and reinforce policies, procedures, workflows, operating rhythms, and an operations playbook. Understand scheduling, capacity, routing, labor, supplies, equipment, and office support; eliminate recurring interruptions, inefficiencies, and bottlenecks at their root cause.

· Departmental cost and resource management: Monitor field labor, overtime, staffing levels, supplies, equipment, and operating expenses within approved budgets. Use weekly scorecards and available financial information to identify concerns, improve efficiency, control costs, and support healthy margins.

Organizational scope

The Director will initially lead the Field Coordinator and support Summit's developing Service, Operations, and Growth structure. The role will support Service and Growth through systems, reporting, automation, project management, and cross-functional execution; reporting relationships may evolve as the company grows.

Required experience

· Leadership: At least five years of progressive operations, general management, or comparable senior leadership experience with responsibility for daily execution and organizational performance.

· Scale: Experience in a multimillion-dollar service business or comparable people-intensive environment, including management of at least 30 employees through supervisors, coordinators, managers, trainers, or team leads.

· Results: A documented record of improving accountability, staffing capacity, retention, service quality, labor efficiency, systems, operating costs, profitability, or other meaningful KPIs.

· Business judgment: Direct experience with recruiting, performance management, difficult personnel decisions, operational scorecards, cost management, project management, process improvement, and leading through change.

The person Summit is looking for

This person is mature, steady, decisive, dependable, and direct. They know what to own, delegate, or escalate; communicate honest recommendations; and make sound decisions without constant approval. They have exceptional focus and follow-through, can manage competing priorities, and continue moving important work forward when plans change.

Compensation and benefits

· Compensation: $95,000 to $110,000 annual salary based on demonstrated experience and prior results.

· Paid time off: 15 vacation days annually, accrued from hire and available after 90 days; Colorado paid sick leave; and six paid company holidays from the hire date.

· Additional benefits: 401(k) eligibility after 90 days with up to a 4 percent company match; employee-paid dental and vision coverage; and twice-monthly professional development through Summit's industry group coaching program.

Work expectations

This is a primarily in-office leadership position. Occasional urgent operational issues may extend beyond normal office hours. Reasonable awareness and a response when leadership attention is genuinely required are expected.

How to apply

Email Tetiana at tetiana@summitcleaningco.com with the subject line Director of Operations Application followed by your full name. Attach your resume as a PDF and answer these questions in the body of your email:

1. What is the largest team you have managed, directly or indirectly?
2. What was the approximate annual revenue or operating size of the largest business or department you led?
3. Describe one measurable operational improvement you personally led and its result.
4. Tell us about an operation that relied heavily on its owner or senior leader. What decisions did you take over, what did you delegate, and what improved?

Applications will be reviewed as received, and the position will remain open until filled. Please follow the application instructions carefully.

Pay: $95,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Referral program
• Vision insurance

Work Location: In person