Director of Operations

Director of Operations

Company: Prime Equity NYC Employment Type: Full-Time | Remote Department: Business Operations & Management Level: Director

Position Overview

Prime Equity NYC is seeking an experienced Director of Operations to oversee business operations, improve organizational efficiency, and support the execution of strategic priorities.

This position requires a hands-on leader who can connect operational performance with financial objectives. The Director will work closely with executive leadership, Finance, Asset Management, and external partners to manage resources, coordinate projects, and strengthen operational processes.

The ideal candidate understands the demands of a fast-moving business environment and can balance day-to-day operational oversight with long-term planning. Strong financial judgment, practical problem-solving, and the ability to develop effective teams are essential.

Key Responsibilities

Oversee daily business operations and ensure that departmental activities remain aligned with organizational objectives.

Develop and implement operational strategies that improve productivity, service quality, and overall business performance.

Manage operating budgets, financial forecasts, expense controls, and resource allocation in coordination with Finance.

Monitor profit and loss (P&L) performance, analyze budget variances, and identify opportunities to improve operating margins.

Lead cross-functional projects, establish implementation timelines, and maintain accountability for project outcomes.

Coordinate with Asset Management and relevant business teams to support property operations and investment-related initiatives.

Evaluate operational workflows, identify inefficiencies, and lead process improvement initiatives.

Establish performance metrics and reporting procedures to measure operational effectiveness and business results.

Oversee vendor relationships, service agreements, procurement activities, and contract performance.

Work with senior management to assess business risks, operational priorities, and resource requirements.

Lead, coach, and develop department managers and operational personnel.

Improve internal communication, management reporting, and coordination across business functions.

Support strategic planning, business development, and organizational change initiatives.

Review operational and financial data to develop recommendations for improving efficiency and profitability.

Prepare executive-level operational reports, budget updates, and performance assessments.

Qualifications

12+ years of progressive experience in operations management, business administration, corporate operations, or related leadership positions.

At least 6 years of experience managing departments, supervising managers, or leading cross-functional business operations.

Experience in real estate investment, property management, asset management, or financial services is strongly preferred.

Strong knowledge of business operations, strategic planning, and organizational management.

Demonstrated experience with financial management, budgeting, forecasting, P&L analysis, and expense control.

Ability to interpret financial statements and operational performance reports to support management decisions.

Experience leading projects, improving workflows, and implementing operational policies and procedures.

Proficiency in Microsoft Excel, financial reporting tools, and business management systems.

Experience managing vendor contracts, procurement activities, and external business relationships.

Strong leadership, negotiation, communication, and problem-solving skills.

Ability to manage multiple priorities and maintain accountability across different business functions.

A bachelor's degree in Business Administration, Finance, Operations Management, Real Estate, or a related field is required. An MBA or relevant advanced degree is preferred.

Ideal Candidate

You are an experienced operations leader who understands how effective management, financial discipline, and reliable execution contribute to business performance.

You have a strong background in managing operating budgets, reviewing P&L results, and improving organizational processes.

You know how to lead managers, coordinate complex projects, and resolve operational challenges without losing sight of broader business objectives.

You communicate confidently with executive leadership and can turn financial and operational information into practical recommendations.

You bring a balanced management style, combining strategic thinking with hands-on execution and team development.

Most importantly, you have the leadership experience, financial awareness, and operational judgment needed to strengthen business performance and support sustainable organizational growth.

Pay: $173,900.00 - $239,100.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Englewood, NJ 07631